Your pets are special to us. Pet health is our passion.
Total Vet Care is a dedicated team of veterinarians and animal care professionals committed to providing exceptional healthcare for your furry friends. We operate two hospitals in Innaloo and Bentley, servicing the Perth metropolitan area in Western Australia.
Our Mission
Our mission is to provide compassionate and comprehensive care for pets of all ages and breeds. We aim to:
- Offer high-quality and affordable veterinary services.
- Treat your pets with gentle care and respect.
- Provide clear communication and transparency throughout the process.
- Work collaboratively with you to make informed decisions regarding your pet's health.
Our Services
We offer a comprehensive range of services to address all aspects of your pet's health and wellbeing, including:
General Care
- Consultations and preventative care
- Vaccinations and parasite control
- Medical and surgical care for common ailments and injuries
- Nutritional advice and pet wellness programs
Advanced Services
- Surgical procedures such as desexing, cruciate ligament repair, and tumor removal
- Diagnostic services including X-rays, laboratory testing, and imaging
- Behavioral consultations and training recommendations
- Pet insurance and cremation services
What Sets Us Apart
At Total Vet Care, we believe in:
- Personalised care: We get to know you and your pet's unique needs and preferences.
- Affordable healthcare: We offer competitive pricing and payment options to suit your budget.
- Compassionate approach: We understand the bond between you and your pet and treat them with the utmost care and respect.
- Continuous care: We aim to provide continuity of care by encouraging regular consultations and building a relationship with you and your pet over time.
Next Steps
To schedule an appointment for your pet, please contact us directly at either our Innaloo or Bentley hospital. We look forward to meeting you and your furry companion and providing them with the highest quality veterinary care.
Overall Experience
The majority of clients have had a positive experience at Total Vet Care, praising the clinic's professionalism, kindness, and informative approach.
Praises for the Staff
Many reviewers have commended the vet team for being gentle, caring, and extremely knowledgeable. The reception staff have also been praised for their helpfulness and ability to assist with booking appointments and providing guidance on vaccinations and worming treatments.
Positive Features
Several clients have highlighted the clinic's ability to provide clear and upfront estimates, as well as their cost-aware approach. The implementation of measures to deal with COVID-19 has also been praised.
Negative Experiences
However, some clients have reported negative experiences, including poor treatment by reception staff, lack of compassion, and questionable professionalism. One client reported being given clinical advice by an administrative staff member, which they deemed unethical.
Areas for Improvement
Some clients have mentioned feeling pressured to spend more money on unnecessary services, and have recommended being cautious and asking questions before committing to additional treatments.
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