Partnering with you to achieve optimal health
At Emerald Medical Centre, we are dedicated to providing exceptional healthcare services to the Emerald community. Our team of experienced general practitioners, nurses, allied health professionals, and administrative staff work together to provide comprehensive, coordinated, and integrated care to our patients.
Our History
Emerald Medical Centre has a rich history that dates back to the early 1950s, when Dr. Ian (Spud) Mcleod Murphy, a distinguished naval doctor, established the centre in the old Post Office building. Over the years, the centre has grown and evolved, with a focus on providing high-quality care to the local community. Today, we are proud to be a modern, patient-centred medical home, equipped with state-of-the-art facilities and a team of dedicated healthcare professionals.
Our Services
We offer a wide range of services, including general practice consultations, health checks, vaccinations, and chronic disease management. Our centre is equipped with modern facilities, including examination rooms, treatment rooms, and a pathology collection centre. We also have a team of visiting specialists who consult at our centre, providing our patients with access to a range of specialist services.
In addition to our medical services, we also provide a range of allied health services, including physiotherapy, occupational therapy, and dietetics. Our centre is committed to providing comprehensive care to our patients, and we work closely with other healthcare providers to ensure that our patients receive the best possible care.
Our Team
Our team is our greatest asset, and we are proud to have a dynamic and friendly team of healthcare professionals who are dedicated to providing high-quality care to our patients. Our team includes experienced general practitioners, nurses, allied health professionals, and administrative staff who work together to provide comprehensive care to our patients.
Our Vision
Our vision is to provide a patient-centred medical home that is focused on delivering high-quality care to our patients. We are committed to working in partnership with our patients and their carers to provide coordinated care that meets their individual needs. We are proud to be an innovative practice, adapting with the times to ensure that our patients receive the best possible care.
Staff and Service
The staff at Emerald Medical Centre have received mixed reviews from patients. On the negative side, some patients have reported rude staff and a lack of consideration for those waiting. There is also a lack of updates on wait times and expectations for COVID centre patients, which has caused frustration. On the positive side, many patients have praised the reception staff for their professionalism, friendliness, and helpfulness.
Doctors and Medical Care
The doctors at Emerald Medical Centre have generally received positive reviews from patients. Many patients have praised their doctors for their dedication, professionalism, and willingness to listen and provide appropriate medical treatment. Some patients have also appreciated the alternative approaches to medical treatment suggested by their doctors.
Specific Services and Staff
Some patients have specifically praised the podiatrist services provided by Tanya, who has been described as professional, kind, and supportive. The reception staff have also been praised for their friendly and helpful nature. Dr. Wong and Dr. Madden have also received positive reviews from patients, with Dr. Madden being described as thorough, professional, and personable.
Issues and Concerns
Some patients have reported issues with the cost of appointments, with one patient feeling that the price was ridiculous for a short appointment. Another patient was turned away twice due to not having an appointment, including once with a baby with severe breathing difficulties.
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