Experience Quality Healthcare with Compassion and Care
St Antony Medical Centre is a bulk-billing clinic offering a comprehensive range of healthcare services to the Pakenham community and beyond. We are committed to providing compassionate, patient-centered care with a focus on preventative health, early detection and treatment of illness.
Our Team
Our team of experienced doctors, nurses and other healthcare professionals are dedicated to delivering exceptional patient care. We are passionate about working collaboratively to provide holistic healthcare services that cater to the diverse needs of our community. We value open communication, empathy and shared decision-making in our patient interactions.
Our Services
We offer a wide range of services to meet your healthcare needs, including:
General Practice
- Regular check-ups and annual physicals
- Management of chronic diseases such as diabetes, asthma, and high blood pressure
- Treatment of common illnesses and injuries
- Mental health services and counselling
- Childhood and adolescent healthcare
- Travel vaccinations and health advice
Additional Services
- Home visits for vulnerable patients
- Pathology services including COVID-19 testing and vaccinations
- Dietitian consultations
- Podiatrist consultations
- Sports medicine and injury management
- TAC and Workcover assessments
Our Philosophy
We believe in:
- Accessibility: Providing healthcare that is affordable and accessible to all.
- Compassion: Treating every patient with respect, empathy, and understanding.
- Quality: Delivering healthcare services that meet the highest standards of quality and safety.
- Community: Engaging with and serving our community to improve health outcomes.
Working with you for better health
Our dedicated team is committed to working in partnership with you to achieve optimal health and wellbeing. We encourage you to ask questions, express your concerns, and participate in shared decision-making to ensure your healthcare needs are met.
Reception Staff
The reception staff at Pakenham St. Anthony Medical Center have received mixed reviews. Some patients, such as Jackie Connelly, have praised the friendly and welcoming receptionists, while others, like Candice Sweet, have found them to be rude and dismissive. One patient, Billie Pratt, even accused a receptionist of being "arrogant" and refusing to provide accurate wait times.
Doctors
The doctors at the clinic have also received mixed reviews. Some patients, such as Vivian C., have praised the professionalism and kindness of their doctor, Dr. Atta, while others, like Rebekah Oleskowski, have expressed concerns about the quality of care and the lack of knowledge exhibited by their doctor.
Wait Times and Scheduling
Several patients have expressed frustration with the wait times and scheduling at the clinic. Candice Sweet has reported multiple instances of being scheduled incorrectly and having to wait long periods of time, while Jk Stream waited over 25 minutes past their scheduled appointment time without being seen.
Customer Service
Many patients have expressed disappointment with the customer service at the clinic. Candice Sweet has felt spoken to in a condescending manner by receptionists, while Jk Stream was met with excuses and reassurance instead of a solution to their wait time issue. Some patients have even reported being criticized or talked down to by staff members.
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