Firesafe Group is a leading fire protection company that provides a comprehensive range of fire safety solutions to Australian and international companies. With a team of experts, Firesafe designs, fabricates, installs, and maintains custom fire systems, offering services including fire system design, fabrication, installation, commissioning, and service and maintenance. From major construction projects to oil and gas, mining, and government assets, Firesafe's holistic approach ensures the safety of staff and assets.
The customer experienced poor communication and a lack of knowledge from the service personnel, leading to a disappointing service.