Empowering the Art of Dance, One Step at a Time
Steel-Line has been crafting innovative and stylish garage doors for Australian homes for over four decades. Based on expertise, we combine innovative technology with a deep understanding of Australian weather and design preferences to deliver unparalleled quality and value.
Our Expertise
From stylish and durable custom collection doors to the most reliable roller and sectional doors, our extensive product range caters to every need and budget. We proudly offer:
**Custom Collection Doors
- Aluminium framed doors with a vast array of insert and design options, featuring acrylic, aluminium composite panels, polycarbonate multiwall, and Western Red Cedar.
**Sectional Garage Doors
- Five stylish designs and hundreds of vibrant colours, encompassing Colorbond, DecoWood, and the luxurious UniCote LUX range.
**Roller Doors
- Ideal for smaller spaces and offering a wide range of Colorbond hues combined with the strength of durable BlueScope steel.
**Timber Look Doors
- For those who appreciate the natural beauty of wood, we offer both DecoWood and Colorbond options alongside premium timber garage doors.
**Commercial & Industrial Doors
- Australian-made aluminium roller shutters, aluminium roller grills, steel roller shutters, counterweight doors, folding doors, and robust industrial roller doors.
**Specialty Doors
- We design, manufacture, and install unique doors like Louvre doors and aluminium sectional doors, fulfilling even the most specific requests.
**Tilt Doors
- Perfect for smaller spaces with limited side or headroom, offering style without compromise.
**Garage Door Openers
- A diverse selection with features to suit every need, ensuring convenience and seamless functionality.
**Quality & Transparency
At Steel-Line, we are committed to delivering premium quality and transparent practices. Every door is custom-designed and manufactured in Australia, ensuring the highest standards. We never compromise on materials or craftsmanship.
We stand apart by
- Offering transparent pricing and honest advice throughout the process.
- Manufacturing doors using high-quality materials and employing rigorous quality control measures.
- Providing exceptional customer service, ensuring a seamless and satisfying experience for every client.
Poor Service and Communication
The majority of reviewers have had negative experiences with Steel-Line, citing poor service and communication as the main issues. Many have reported difficulties in getting in touch with the company, with long wait times and unreturned calls being common complaints.
Delays and Installation Issues
Some reviewers have experienced delays in receiving their orders, with one reviewer waiting 5 months for their garage door to be installed. Others have reported issues with the installation process itself, including installers failing to turn up on time and leaving rubbish behind.
Lack of Follow-Through
Several reviewers have mentioned that they were promised call-backs or updates that never materialized, leaving them feeling frustrated and ignored.
One Positive Experience
On a more positive note, one reviewer had an excellent experience with the company's customer service, receiving helpful and friendly assistance in resolving an issue with their garage door.
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