Taking the Fear out of Technology
At AGG Doors, we're passionate about ensuring our customers have high-quality working gates, industrial doors, garage doors, and boom gates. We specialize in garage and gate door repair and installation, catering to both commercial and residential clients. Our team of qualified and experienced technicians provide industry-leading garage door repair services across Melbourne. We're based in Hallam but have technicians across Melbourne that are able to provide both same-day and 24/7 emergency garage door repair services.
Our Mission
Our mission is to provide exceptional garage door repair and installation services that exceed our customers' expectations. We aim to be the best garage door company in Melbourne, delivering quality products, quality people, and quality work. We treat your home like our home, ensuring that we leave your premises nice and tidy. Our advice is professionally tailored to your situation, and we provide you with a price before we start. We're proud of our industry-leading customer service, and our online reviews reflect our commitment to excellence.
Our Services
We offer a range of services, including garage door repairs, gate repairs, commercial roller shutter repairs, garage door servicing, and product support. Our experienced technicians are equipped to handle any job, from simple repairs to complex installations. We also provide preventative maintenance schedules to ensure your garage door remains in proper working condition.
Why Choose Us
We're Melbourne's most trusted provider of gate and garage door repairs, installations, and services. Our customers are our top priority, and we express that through our quality workmanship. We're proud of our industry-leading customer service, and our online reviews reflect our commitment to excellence. We offer competitive prices, and our technicians are equipped to handle any job. We're involved in several charities and make regular donations on behalf of us and our customers.
Our Values
At AGG Doors, we value our customers, our team, and our community. We're committed to providing exceptional service, quality workmanship, and outstanding customer satisfaction. We're passionate about ensuring our customers have high-quality working gates, industrial doors, garage doors, and boom gates. We strive to be the best garage door company in Melbourne, and we're committed to continuous improvement and ongoing training.
Excellent Service and Professionalism
The majority of customers have reported exceptional service and professionalism from AGG Doors. Many have praised the company's technicians, such as Beau, Josh, Kevin, Tyler, and Nick, for their expertise, friendly demeanor, and willingness to go the extra mile to ensure customer satisfaction.
Praise for Technicians
Several customers have highlighted the exceptional service provided by individual technicians. For example, Tyler was commended for his attention to detail, commitment to customer satisfaction, and tailored solutions. Nick was praised for his persistence in resolving issues, despite challenging weather conditions.
Fast Response and Booking
Many customers have reported fast response times and efficient booking processes. Installers have been described as friendly and polite, with some even exceeding expectations by fixing minor issues that weren't part of the original job.
Negative Experiences
However, a few customers have reported negative experiences, including poor service, incorrect installations, and unreturned phone calls. In one instance, a customer was left to manually lift and lower a heavy timber roller door for six weeks due to incorrect spring installation.
Common Themes
Common themes among the positive reviews include excellent service, professionalism, attention to detail, and a commitment to customer satisfaction. The negative reviews highlight the importance of effective communication and timely resolution of issues.
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