Insure our way, the local way.
At Elders Insurance, we're committed to providing top-notch insurance solutions to our clients. Our agents are local experts who understand the unique needs of their communities, and they're dedicated to helping you find the perfect coverage for your business, farm, or personal assets.
Our Story
Elders Insurance was founded on the principles of trust, community, and personalized service. We believe that insurance shouldn't be a one-size-fits-all solution, which is why we take the time to get to know you and your specific circumstances. Our agents are local and trusted members of the community, who get to know you and your situation. When they say they can help, you can count on it, because it's not just you they're looking after, it's their reputation too.
Our Services
We offer a wide range of insurance products to suit your specific needs. Our business insurance options include business property, business liability, business interruption, business theft, business glass, and business vehicle insurance. For farmers, we provide farm property, farm liability, farm vehicle, and crop insurance. In addition, we offer personal insurance options such as home and contents, car insurance, motorcycle insurance, boat insurance, landlord insurance, and residential strata insurance. Our commercial motor and fleet insurance products include commercial motor and downtime insurance.
Our Approach
At Elders Insurance, we believe in taking a personalized approach to insurance. We don't believe in one-size-fits-all solutions, which is why we take the time to understand your unique circumstances and provide customized coverage options that meet your specific needs. Our agents are local experts who understand the unique challenges and risks associated with living and working in your community.
Our Commitment
We're committed to providing exceptional customer service, prompt claims processing, and personalized support to our clients. We believe in building strong relationships with our clients and providing them with the best possible insurance solutions.
Giving Back
At Elders Insurance, we're committed to giving back to our local communities. We believe in supporting local initiatives and charities, and our agents are actively involved in community events and fundraisers.
Poor Customer Service and Unreliable Policies
Elders Insurance has received negative feedback from customers regarding their professionalism, quality of service, and responsiveness. Customers have reported experiencing slow service and encountering rude customer service representatives.
Unhelpful Staff and Lack of Policy Renewal
One customer, Gene Johnson, had a particularly frustrating experience with Elders Insurance. They reported dealing with an absolute bunch of idiots who left them high and dry when a claim was made and refused to renew their policies. The staff's attitude was less than satisfactory, with one staff member being rude, confrontational, and uninterested in listening to customer concerns.
Loss of Customer Trust
As a result of the negative experiences, Gene Johnson decided to cancel all direct policies with Elders Insurance, including two house policies and two motor vehicle policies. They also vowed to inform others about their disappointing experience and warned potential customers about the bad publicity surrounding Elders Insurance.
Be the first to review Elders Insurance.
Write a Review
