Your health is our top priority
Pandanus Medical Practice is a state-of-the-art medical center located in Capalaba, Brisbane. Our team of experienced and dedicated healthcare professionals is committed to providing the highest level of medical care to our patients. Our mission is to alleviate illness and suffering by taking a patient-centered approach, recognizing that treating illness is more than treating disease, but also considering the impact it has on the person and their family.
Our Mission Statement
Our mission statement is to alleviate illness and suffering through the provision of the highest level of medical care. We aim to take a patient-centered approach, recognizing that treating illness is more than treating disease, but also considering the impact it has on the person and their family. We always seek to first understand before we are understood and will use this principle in dealing with each other and our patients.
Our Services
We offer a wide range of medical services, including general practice consultations, aviation medicals, and other specialized services such as physiotherapy and podiatry. Our team of experienced general practitioners, physiotherapist, and podiatrist work together to provide comprehensive care to our patients. We are committed to providing a pleasant working environment where all our patients and staff members are cared for and treated with respect.
Meet Our Team
Our team consists of experienced and dedicated healthcare professionals, including Dr. Reynard Ng, Clinical Director and General Practitioner, Dr. Cameron Hayden, General Practitioner, Dr. Chandeep Bakshi, General Practitioner, Dr. Katrina Thackeray, General Practitioner, Dr. David Johnston, MBBS, GP Registrar, Dr. Arun Nayak, MBBS, Amos Paterson, Physiotherapist, and Scott Aldred, Podiatrist. Our team is committed to providing the highest level of medical care to our patients, and we continuously strive to improve our services to meet the needs of our patients.
Practice Information Sheet
We understand that visiting a doctor can be a daunting experience, which is why we have designed our reception lounge to be comfortable and welcoming. We have plenty of current reading material, and books and toys for our junior patients. Our clinical staff is committed to giving you the time and attention you need to understand your medical needs and provide solutions for your treatment.
Aviation Medicals
We also offer aviation medicals for pilots and aviation professionals. Our team of experienced general practitioners is certified to conduct aviation medicals, and we understand the importance of ensuring that pilots and aviation professionals are fit to fly.
Practice Hours and Location
Our practice is open Monday to Friday from 8:30 am to 5:30 pm, and Saturday from 8:00 am to 12:30 pm. We are located in Shop 12, 76 Ney Road, Capalaba, QLD 4152. You can contact us on (07) 3823 3373 or email us at reception@pandanusmedicalpractice.com.au.
Overall Experience
The reviews of this medical practice are mixed, with some patients expressing high praise for the doctors and staff, while others have had negative experiences with the receptionists.
Doctors and Nursing Staff
Patients have praised the doctors and nursing staff for their friendliness, caring, and professional attitude. Several reviewers have mentioned specific doctors, such as Dr. Rey, Dr. Cameron, and Dr. Thackeray, who have received high praise for their exceptional care and bedside manner. The nursing staff has also been commended for their advanced scope of practice and caring attitude.
Receptionists
However, several patients have been left feeling frustrated and annoyed due to the behavior of the receptionists. Some reviewers have reported being treated rudely, being told that the receptionist didn't have time for them, and being unhelpful or dismissive.
Special Mentions
Several reviewers have made special mentions about specific doctors or nurses who have gone above and beyond to provide exceptional care. Dr. Rey has been mentioned multiple times for his kind and caring approach, while Dr. Thackeray has been praised for her exceptional work with children.
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