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Support, Respect and Compassion - Your Journey, Our Passion

Our Story

Home Care Assistance Newcastle is a family-run business proudly serving the Newcastle community. Founded on the pillars of support, respect, and compassion, we are dedicated to empowering our clients to live fulfilling lives in their own homes.

What We Do

We provide comprehensive in-home care services tailored to individual needs. Our services include:

  • Daily Assistance: Help with personal care, meal preparation, and transportation.
  • Companionship & Socialisation: Regular visits to combat loneliness and foster companionship.
  • Medical Assistance: Support with medication management, reminders, and transport to medical appointments.
  • Specialized Care: Specialized programs for Alzheimer's, Parkinson's, and post-hospital recovery.

Tailored Care Plans

We understand that every individual's needs are unique. Our care managers work collaboratively with clients and their families to craft personalised care plans that address their specific requirements and goals.

Our Approach

We believe in:

  • Person-centered care: Focusing on individual needs, preferences, and dreams.
  • Compassionate care: Providing support and understanding to our clients and their families.
  • Collaboration: Working in partnership with clients and their families to achieve holistic well-being.

Why Choose Home Care Assistance Newcastle?

  • Local and family-owned, ensuring personalized care and deep understanding of local needs.
  • Experienced and qualified care workers committed to delivering exceptional care.
  • Transparent and honest pricing, with no hidden fees or basic daily charges.
  • Responsive and accessible care managers available every day to support clients and families.

Our Commitment

At Home Care Assistance Newcastle, we believe in empowering older adults to live fulfilling lives in their homes for as long as possible. We are dedicated to providing compassionate, reliable care that respects our clients' independence, dignity, and unique needs.

Reviews
Positive: Reviewers have praised Home Care Assistance for their caring and compassionate team, excellent service and care, good communication, and reasonable fees.
Negative: Some reviewers have mentioned minor issues, such as occasional non-conformance with scheduled activities, but these have been vastly outweighed by the positive comments.

Home Care Assistance Review Summary

Overall Experience

The majority of reviewers have had an extremely positive experience with Home Care Assistance, praising the team's caring nature, excellent service, and high-quality care provided to clients.

Positive Aspects

Caring and Compassionate Team

Many reviewers have commended the team at Home Care Assistance for their genuine care and compassion towards their clients, ensuring they receive the best quality of life possible.

Excellent Service and Care

Reviewers have praised the excellent service and care provided by Home Care Assistance, including assistance with household tasks, managing funds, and providing helpful recommendations for improvement.

Communication and Support

The team's communication skills and support have been highlighted as a strong point, with reviewers appreciating the regular reporting of any issues and areas of concern.

Reasonable Fees

Several reviewers have mentioned the reasonable fees charged by Home Care Assistance, making their services accessible and affordable.

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