Business Details
7 Years
experience
Your Trusted Partner for Neurodivergent-Led NDIS & Aged Care Services
Central Coast Care was founded in 2019 by individuals with firsthand experience of complex needs. We are a neurodivergent-led organisation specialising in high-complexity disability and aged care support across regional NSW. Our team combines lived experience, clinical expertise, and a commitment to ethical practice. We provide person-led, trauma-informed services in the Central Coast, Lake Macquarie, and lower Hunter areas. Our approach prioritises individualised care, cultural safety, and community connection. We support children in out-of-home care, navigate NDIS complexities, and deliver compassionate aged care.Over 90% of our team identifies as neurodivergent, bringing unique perspectives that enhance our service delivery. We maintain rigorous training standards in child safety, trauma awareness, and cultural competence. Our operations are guided by principles of transparency, relationship-building, and systemic advocacy. We believe that lived experience is essential for effective support, and that where you live should not limit the quality of care you receive.
Services
NDIS Supports
Support Coordination
Individualised Living Options
Aged Care Services
Neurodivergent Mentoring
Recovery Coaching
Details
- Year established: 2019
Highlights and features
- Our neurodivergent-led team brings lived experience to complex care challenges
- Specialists in high-complexity cases others find challenging
- Regional NSW focus with deep community understanding
- Combines clinical expertise with trauma-informed, person-led approaches
- Over 90% neurodivergent team with intensive child-safe training
Associations and certifications
- NDIS Registered Provider
- Child Safe Organisation
- SSRC Provider
Services
NDIS Supports
Community and in-home supports for NDIS participants requiring 3+ hours daily care. Our neurodivergent-led team creates individualised plans addressing complex needs while navigating bureaucratic systems. Services include therapeutic program delivery, case management, and high-risk placement support across regional NSW.
Support Coordination
Experienced neurodivergent support coordinators help participants maximise their NDIS plans. We specialise in complex cases, focusing on trauma-informed approaches and system-level advocacy. Our services include plan implementation, provider network management, and crisis intervention for participants facing service disruptions.
Aged Care Services
New home care packages for regional NSW seniors, combining traditional aged care with neurodivergent understanding. Our services include daily living support, medication management, and social connection programs tailored to individual needs while maintaining dignity and independence.
Neurodivergent Mentoring
One-on-one mentoring from neurodivergent professionals with lived experience. Our mentors provide practical strategies for daily challenges, skill development, and confidence building through nature-based programs and creative activities at our Bucketty facility.
Recovery Coaching
NDIS-funded mental health recovery coaching using trauma-aware methodologies. Our coaches help participants develop wellness plans, navigate emotional regulation challenges, and build resilience through person-led approaches that prioritise safety and understanding.
People
Julie Keegan
Founder & Managing Director
Over 30 years' experience in disability, mental health, and child protection. As an AuDHD woman with lived experience, she leads therapeutic program design and high-risk placements while advocating for systemic change in support systems.
Tony Grigg
Director & Manager
Combines disability support experience with artisan timber work. Oversees property safety and Fallen Timbers program, creating therapeutic woodworking opportunities for neurodivergent individuals through ethical timber practices.
Justine Walker
Operations Manager
ADHD mum of four neurodivergent children with extensive disability services background. Manages day-to-day operations and compliance while advocating for child-safe, ND-affirming practices across all organisational processes.
Alaiyah Saunders
Teams Co-ordinator
Leads frontline support teams with expertise in trauma-aware responses. Specialises in therapeutic engagement for high-risk clients, using behavioural analysis to create connection and stability for individuals deemed 'too complex' elsewhere.
Eli Wong
Senior DSW & Finance Admin
Cert III Disability qualified DSW with experience in dual-diagnosis cases. Transitioning to finance role while pursuing accounting degree, combining frontline experience with emerging financial expertise to support organisational growth.
Questions
What makes Central Coast Care different from other NDIS providers?
We're neurodivergent-led with over 90% neurodivergent staff, specialising in complex cases others find challenging. Our approach combines lived experience with clinical expertise for truly individualised support.
Do you provide services outside major cities?
Yes, we're purpose-built for regional NSW, serving Central Coast, Lake Macquarie, and lower Hunter areas. We understand regional challenges and ensure quality care regardless of location.
How do you support neurodivergent individuals specifically?
Our neurodivergent mentors lead nature-based programs and creative activities. We use trauma-informed approaches that recognise neurodiversity as strength, not deficiency, in our Thrive.ND programs.
What training do your support staff receive?
All staff complete child-safe training, trauma-awareness education, behavioural awareness, and cultural safety development. Our team brings both formal qualifications and lived experience to every support role.
Can you help with complex NDIS plan implementation?
Yes, our speciality is navigating complex NDIS cases. We provide dedicated support coordinators who help participants maximise their plans, manage provider networks, and overcome bureaucratic barriers.
Do you offer aged care services?
We provide home care packages for regional NSW seniors, combining traditional aged care with neurodivergent understanding through our partnership with Trilogy Care.
