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Experience and Expertise in Computer Repair and IT Solutions
APlus IT is one of the Gold Coast's most respected computer repair businesses, serving the community for over 10 years. Founded on a foundation of excellence, we take pride in providing fast, reliable, and affordable computer repair and IT solutions to residential and commercial clients.
Computer Repair & Diagnostics
- Hardware and software troubleshooting and repair
- Data recovery and virus removal
- Screen replacements and hardware upgrades
- Data migration and system optimization
Remote Repair Services
- Efficient and affordable solutions for common computer issues without needing physical access to your device
- Remote diagnosis and troubleshooting through secure software connection
Networking & Security
- Network setup and configuration
- Wi-Fi troubleshooting and security enhancement
- Firewall and security solutions
Custom Computer Solutions
- Building and assembling high-performance computers to meet your individual needs
- Affordable options starting from $899
Dedicated to Customer Satisfaction
At APLUS IT, we value your time and money.
- Our technicians are fully trained and certified.
- We offer a 100% satisfaction guarantee on all repairs.
- No call out fee for clients in the Southern Gold Coast area.
Fast & Efficient Service
- Most repairs are completed within the same day or next day.
- Quick response times and personalized communication throughout the process.
- Convenient after-hours and weekend services by appointment.
Our Commitment
With over a decade of experience and a team of skilled technicians, we are committed to providing:
- Fast and reliable service
- Quality repairs and solutions
- Honest and transparent communication
- Client-focused approach and attention to detail
Customer Feedback
Aplus I.T. has received overwhelmingly positive feedback from its customers. The common theme among the reviews is the professionalism, skill, and fair pricing of the services provided.
Professionalism and Skill
Many customers have praised the expertise of the team at Aplus I.T., particularly in their ability to handle complex issues with ease. For example, Les Giddins noted that "all work carried out in a professional and highly skilled manner." Similarly, Graeme Handley appreciated the technical help and the fact that they "don't charge the earth."
Fair Pricing
Customers have also been very pleased with the pricing of the services provided by Aplus I.T. Brenton Wagener commented that Brian is "an excellent IT person.prices are right."
Customer Service
The customer service provided by Aplus I.T. has been a standout feature for many customers. Trog Ladite mentioned that Brian is "very helpful" and does a "great job for a fair price." Scenic Ridge Estate Bilambil Heights highlighted the "excellent customer service" and the team's knowledge and efficiency.
Transferring Data and Repairs
Several customers have had their data transferred from old laptops to new ones, with great satisfaction. Jared Byrne appreciated the "great service and price for my laptop repairs" and would definitely use the service again.
A Few Negative Comments
However, there were a couple of negative comments. Ines Ofmysoul had a poor experience, feeling that the service was unprofessional and overpriced for a simple issue. Bridie Park was not happy with the quality of a screen repair and felt that the service was not as good as expected.
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