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MyHome is a well-established Australian company with over 10 years of experience in domestic cleaning services. We take pride in delivering the highest standards of cleaning, and our reputation is built on providing exceptional service to our customers. With thousands of satisfied customers returning to us for repeat services, we remain committed to exceeding their expectations.
Our History
We started our journey over a decade ago, with a vision to revolutionize the cleaning industry by delivering premium services that go beyond mere aesthetics. Our team of experts has worked tirelessly to develop innovative solutions that cater to the unique needs of each client. From one-off spring cleaning to regular cleaning services, we've built a reputation for reliability, professionalism, and excellence.
Our Services
At MyHome, we understand that cleaning is not just about making spaces look tidy but also about creating a healthy and comfortable environment for our customers. Our comprehensive range of services includes:
- Regular Cleaning: Our regular cleaning services ensure your home stays clean and tidy, giving you more time to focus on what matters most.
- One-Off Spring Cleaning: A one-off blitz of cleaning that's perfect for special occasions, after-party emergencies, or during house moves.
- Carpet Cleaning: Our carpet cleaning services use the latest technology to sanitize and rejuvenate your carpets, making them hygienic, soft, and fresh.
- Window Cleaning: Our UltraPure window cleaning system leaves your windows crystal clear, and thanks to our Dry-Touch System, they'll stay cleaner for longer.
- Electrostatic Disinfection: Our state-of-the-art Electrostatic Disinfection technology kills 99.9% of germs and viruses, including COVID-19, to ensure a healthy and safe environment.
- Gutter Cleaning: Our Vac-Cam system guarantees effective and easy-to-use gutter cleaning, ensuring your home remains protected from water damage and debris.
Our Values
At MyHome, we're committed to delivering unparalleled service, quality, and value to our customers. Our staff undergo rigorous training to ensure they meet our high standards of professionalism and expertise. We're dedicated to providing exceptional customer service and strive to exceed expectations at every touchpoint.
MyHome Guarantee
We're confident in our services, and that's why we're proud to offer a 100% satisfaction guarantee with every cleaning service. If you're not completely satisfied, we'll work with you to resolve any issues.
Why Choose MyHome?
When you choose MyHome, you're choosing a trusted partner who will ensure your home is cleaned to the highest standards. With our comprehensive services, innovative technology, and expert staff, we're the perfect choice for anyone seeking a reliable and exceptional cleaning experience.
Customer Service
The majority of reviewers were extremely satisfied with the customer service they received, praising the friendly and helpful staff who went above and beyond to meet their needs. Chris, in particular, was mentioned as being professional, polite, and helpful in solving problems.
Cleaning Quality
Some reviewers reported receiving excellent cleaning services, with cleaners being thorough, professional, and polite. However, others were disappointed with the quality of cleaning, citing issues with the standard of cleaning, lack of attention to detail, and areas being left dirty or untouched.
Booking and Communication
The booking process was described as easy and flexible, with staff on the phone being helpful and polite. However, some reviewers experienced issues with communication, including not receiving refunds or responses to their concerns.
Negative Experiences
A significant number of reviewers had extremely negative experiences with the company, citing poor cleaning quality, rude staff, and unprofessional behavior. Some reviewers felt that the company was dishonest and untrustworthy, and that they were ripped off.
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