Harmonising humans and nature, one project at a time
Welcome to Thomsons Lake Medical Centre, your trusted provider of quality medical care in the Cockburn region. Our practice is dedicated to serving the communities of Success, Kwinana, Atwell, South Lake, North Lake, and Cockburn, delivering comprehensive and continuing medical care to individuals and their families.
At Thomsons Lake Medical Centre, we strive to establish a professional relationship with our patients, fostering an ongoing and rewarding connection. Our commitment to excellence is reflected in our fully accredited status, equipped with outstanding medical facilities to ensure the highest quality of care.
Our team of highly skilled General Practitioners possesses extensive experience in all areas of Family Medicine. We pride ourselves on delivering holistic health care services, encompassing illness management, health promotion, and well-being. Our areas of expertise include:
- Family Medicine
- Sports Medicine
- Men's Health
- Women's Health
- Child Health
- Skin Cancer Check
- Childhood Immunisations
- Antenatal Care
- Diving Medicine
Our GPs have undergone further postgraduate training, enabling them to provide specialist care in their respective fields. We are committed to catering to the unique needs of our diverse patient base, ensuring personalised and effective health care solutions.
Appointments and Online Booking
At Thomsons Lake Medical Centre, we offer the convenience of online booking through our website or via an iPhone or Android app. This feature allows patients to manage appointments efficiently, reducing wait times and ensuring prompt access to medical care. For emergency situations outside of our operating hours, please contact 000 for emergency services.
Our operating hours are as follows:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:30 pm
- Sunday and Public Holidays: Closed
Please note that our appointment scheduling app has been recently switched to HotDoc. Patients can book through our website or download the HotDoc app from the Apple App Store or Google Play Store.
Location and Contact Information
Thomsons Lake Medical Centre is located at 850 North Lake Road, Cockburn Central WA 6164. We are easily accessible via public transportation, and there is ample parking available for our patients.
- Reception: (08) 9414 9188
- Fax: (08) 9414 9166
Overall Experience
The majority of reviewers had a positive experience at this medical clinic, praising the friendly and helpful staff, competent doctors, and high level of care provided. Many reviewers have been attending the clinic for a long time and have built a rapport with the doctors, who they consider to be compassionate, professional, and devoted to their patients' well-being.
Staff and Doctors
The staff at the clinic are described as friendly, courteous, and attentive. The doctors are highly praised, with several reviewers mentioning their excellent bedside manner and willingness to provide ongoing support. Dr. Jason Simpson is particularly praised, with one reviewer calling him "one in millions".
Care and Treatment
Patients who have had positive experiences reported feeling cared for and supported throughout their appointments. The doctors are described as attentive, helpful, and compassionate, with some even following up with phone calls to check on patient's test results.
Negative Experiences
However, not all reviewers had a positive experience. One reviewer, Krystle Barrett, had a very negative experience, feeling that the clinic was "useless" since COVID and that they were refused an appointment despite having difficulty breathing. Her children also felt turned away due to their minor health issues, leading to feelings of devastation.
Another reviewer, Sky Haynes, was frustrated with the clinic's consistently late appointments, citing that they are often at least 30 minutes late, despite booking appointments at a specific time.
Conclusion
While the majority of reviewers had a positive experience at this medical clinic, there were some negative reviews that highlighted issues with communication, care, and treatment. The clinic needs to address these concerns in order to improve their overall reputation.
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