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About Us
Established in 1979 and proudly serving the Central Coast of New South Wales for over 38 years, Crystal Clear Pool Shop is a family-owned and operated business with a long-standing reputation for exceptional customer service and professional expertise. We take pride in offering personalised and reliable pool and spa maintenance, repairs, and installations.
Our Vision
Our mission is to empower pool and spa owners to enjoy their aquatic escapes without the stress and hassle of upkeep. We aim to provide transparent and honest advice, ensuring our customers make well-informed decisions about the care and maintenance of their pools and spas.
Pool & Spa Maintenance and Repairs
- Routine cleaning and balancing of water chemistry
- Comprehensive inspections of pumps, filters, chlorinator systems, and other equipment
- Skilled repairs and replacements of faulty parts
- Emergency repair services available
Equipment Installation
- Installation of new pool and spa equipment, including pumps, filters, chlorinator systems, salt generators, solar blankets, and more
- Complete project management and site supervision
Spa Services
- Water testing and chemical balancing
- Thorough cleaning of pumps, skimmer baskets, filters
- Vacuuming of spa floor
- Identifying and addressing potential issues
White Crystal Service
- Regular visits (weekly or monthly) to maintain crystal clear water
- Chemical adjustments and balancing
- Emptying of pump and skimmer baskets
- Backwashing or cleaning of filters
- Cleaning of salt cell
- Comprehensive water testing and inspection
Pool Recovery Service
- Effective treatment of green pools to eliminate algae and restore water clarity
- Professional assessment and diagnosis of the underlying cause
Get a Free Quote Today!
Contact Crystal Clear Pool Shop today to request a free, no-obligation quote for your pool or spa needs. We would be delighted to discuss your specific requirements and provide tailored recommendations.
Service and Customer Experience
The majority of reviewers had a positive experience with Crystal Clear Pool Shop, praising the staff for their exceptional customer service, helpfulness, and expertise. Several reviewers mentioned that the staff went above and beyond to ensure their pool was well-maintained and functioning properly.
Product Quality and Installation
Reviewers praised the shop for offering a wide range of products and installing systems that delivered excellent results. Many mentioned that their pool water was crystal clear, and their systems transformed the overall pool experience.
Communication and Follow-up
Several reviewers appreciated the regular updates and communication from the shop, ensuring they were informed about the progress of their pool's maintenance or installation.
Negative Experience
One reviewer, Peter Alderton, had a negative experience with the shop. He purchased a replacement part for his pool, which broke again, and the staff member, Leah Wilson, was unhelpful and unwilling to replace the part.
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