Business Details
12 Years
experience
Your Trusted Partner for Global Logistics Solutions
Think Global Logistics (TGL) is an Australian-founded international freight forwarding company established in 2014, with operations in Australia, New Zealand, the USA, Malaysia, Vietnam, and Hong Kong. We specialise in providing comprehensive logistics solutions to all industries, including air freight, sea freight, domestic freight, customs clearance, and 3PL warehousing. Our approach combines a dedicated team of logistics professionals with proprietary technology to deliver transparent, reliable, and accountable services. With a mission to lead the logistics industry in customer experience, we prioritise reliability, integrity, innovation, and sustainability.Our 30+ years of industry insights have enabled us to develop cutting-edge technology that ensures agility and responsiveness. We maintain IATA accreditation and have expanded our capabilities to include Brisbane and Melbourne warehouses, a US office, and B Corp certification. Our values drive our commitment to operational efficiency, ethical practices, and environmental responsibility, making us a trusted partner for global logistics needs.
Services
Air Freight
Sea Freight
Domestic Freight
Customs Clearance
3PL Warehousing
Oversized Cargo
Project Management
Supply Chain Consultancy
Details
- Year established: 2014
Highlights and features
- We offer a single point of contact for end-to-end logistics solutions
- Our proprietary technology ensures seamless, collaborative experiences
- We guarantee transparent pricing with no hidden fees
- Our team includes certified logistics professionals with global expertise
- We provide 24/7 accessibility to shipment data through our platforms
Associations and certifications
- International Air Transport Association (IATA)
What people say
Proactive communication
Transparent pricing
Reliable delivery
Expertise and professionalism
Personalised service
Services
Air Freight
As an IATA-accredited freight forwarder, we provide fast and reliable international air freight services to destinations worldwide. Our specialists handle shipments of all sizes, from small parcels to palletised cargo, with options for consolidated or direct air services. We ensure compliance with international regulations while offering value-added services like customs brokerage and 3PL warehousing. Our global network and direct relationships with airlines enable competitive pricing and guaranteed capacity, making us a trusted partner for time-sensitive shipments across Australia and New Zealand.
Sea Freight
We offer cost-effective sea freight solutions for full container load (FCL) and less-than-container load (LCL) shipments. Our services cover all major global trade routes with flexible scheduling and competitive rates. We handle specialised cargo including hazardous materials and oversized items, supported by comprehensive logistics solutions like cargo tracking and door-to-door delivery. With extensive experience in international ocean freight, we provide reliable shipping options for businesses of all sizes while maintaining strict compliance with maritime regulations and environmental standards.
Customs Clearance
Our licensed customs brokers provide efficient clearance services for imports and exports across all major markets. We handle documentation, duty calculations, and regulatory compliance to ensure smooth passage through customs authorities. With expertise in international trade regulations, we minimise delays and prevent costly mistakes while maintaining 24-48 hour clearance times for most shipments. Our services include preparation of commercial invoices, certificates of origin, and other required documentation to facilitate seamless cross-border logistics.
3PL Warehousing
We provide comprehensive third-party logistics warehousing solutions in strategic locations across Australia and New Zealand. Our facilities offer e-commerce fulfillment, inventory management, and reverse logistics services with real-time stock visibility through our Carton Cloud system. We handle picking, packing, and distribution while integrating with major e-commerce platforms. Our bonded warehouses comply with all legislative requirements, offering temporary storage solutions for importers needing flexibility in cargo handling and distribution.
Project Management
Our tailored project management services address complex logistics requirements for specialised cargo movements. We coordinate all aspects of transportation, from route planning to equipment selection, ensuring safe delivery of oversized or hazardous materials. With expertise in multimodal transport solutions, we manage end-to-end supply chain processes while maintaining strict compliance with safety regulations. Our team provides dedicated support for time-sensitive or high-value shipments requiring specialised handling and coordination.
People
Julie Tran
General Manager
With over 15 years in logistics management, Julie leads TGL's operations with a focus on customer service excellence. She has implemented innovative training programs that have reduced staff turnover by 40% while improving client satisfaction scores across all service lines.
Jerry Zaidi
Head of Marketing
Jerry brings 12 years of digital marketing expertise to TGL's logistics solutions. He has developed data-driven strategies that increased online quote conversions by 65% and expanded the company's digital presence across six international markets.
Sanjeev Maharjan
Solution Architect
As lead developer of TGL's proprietary logistics platform, Sanjeev has 18 years of experience in supply chain technology. His innovations in real-time tracking systems have improved shipment visibility by 80% for clients using the platform.
Daniel Kasif
Digital Media & Content Creator
Daniel has created award-winning content strategies for TGL's global campaigns. With a background in logistics communications, he has developed educational resources that have increased customer engagement by 55% across digital channels.
Victor Luo
Client Advisor
Victor specialises in Asia-Pacific logistics solutions with 10 years of experience in cross-border trade. He has helped establish TGL's operations in China and Vietnam, achieving 95% client retention through personalised service approaches.
Questions
What documentation is required for customs clearance?
Common documents include commercial invoices, packing lists, bills of lading, and certificates of origin. Our brokers assist with preparing and submitting all necessary documentation for compliance.
How does air freight pricing work?
Pricing considers actual weight vs. volumetric weight, with charges based on whichever is higher. Our system calculates chargeable weight to determine final costs for efficient air cargo transport.
Can you handle hazardous materials?
Yes, we transport hazardous materials including chemicals, flammables, and lithium batteries. Our specialists ensure compliance with all safety regulations for dangerous goods shipments.
What are your warehouse capabilities?
We offer e-commerce fulfillment, inventory management, and reverse logistics across Australia and New Zealand with real-time tracking through our Carton Cloud system and integration with major e-commerce platforms.
How do you handle oversized cargo?
We provide specialised equipment and expertise for oversized cargo, including air charter options for items exceeding standard dimensions of 300cm x 240cm x 160cm.
What technology platforms do you use?
Our proprietary systems include real-time tracking, Carton Cloud warehouse management, and integrated logistics platforms that provide 24/7 shipment visibility and data access.
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