Your health is in our heart.
At Westmead Doctors, we are a team of dedicated healthcare professionals committed to providing patient-centred care in a caring, compassionate, and culturally sensitive environment. Our mission is to improve the quality of life for patients and families and build a healthier community.
Our Services
We offer a comprehensive range of medical services, including Women's and Men's Health, Infant and Children's Health, Skin Cancer, Minor Procedures, Mental Health, Travel Medicine, Health Screening, Diabetes and Chronic Disease Management, and Work Injuries and Work Cover. Our team of General Practitioners, Paediatricians, Paediatric sub-specialists, Dietitian, Psychologist, Speech Pathologist, and Practice Nurse work together to provide high-quality care to our patients. We also have a pathology service that includes a blood collection centre for your convenience.
Our Approach
We believe that every person should be treated with respect and dignity. We view our relationship with you as special and integral to your health. We believe that a good relationship with your doctor is as important to your health as a healthy lifestyle. Our team is committed to looking through the patient's eyes and understanding their perspectives. We respect patients' preferences and values, are empathetic and actively willing to discuss the emotional concerns of our patients, sensitive to the non-medical, cultural and spiritual dimensions of our patients and their families, and committed to protecting your privacy that complies with the Australian Privacy Legislation. We empower our patients and their families to actively involve themselves in decision-making, ensuring that they receive the care that is right for them.
Our Vision
Our vision is to improve the quality of life for our patients and families and build a healthier community by providing patient-centred care in a caring, compassionate, and culturally sensitive environment. We aim to provide patient and family-centred care, where our patients and their families work in partnership with our team and play an active role in decision-making to improve the health of their own and their loved ones.
Westmead Doctors Surgery has received a mixed bag of reviews from its patients. The medical centre has been commended for its professional and caring staff, with doctors and nurses alike receiving praise for their knowledge, efficiency, and respect for their patients.
In particular, Dr. Immadi and her staff have been highlighted for their excellent service and dedication to their patients. The staff at the reception, including Rubal, Surbhi, and Kanika, have been praised for their welcoming nature and ability to accommodate appointments at short notice. Nurse Suman has also been commended for her professionalism and kindness, making the vaccination experience positive for her patients.
However, there have been a couple of negative reviews, with one patient expressing frustration at the long waiting times and the receptionist's unprofessional behaviour. Another patient mentioned the clinic being an absolute joke, with staff disrespecting their time and not caring about their needs.
Despite the mixed feedback, the overall sentiment from the reviews suggests that Westmead Doctors Surgery is a reputable medical centre with caring and professional staff.
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