Transforming Spaces, Enhancing Lives
Serving Canberra Since 1959, Canberra Elite have been servicing the ACT and surrounding region with taxi cab services. Dressed in Canberra's iconic colours, we are Canberra's longest-serving point to point transport service. Our fleet is fitted with the latest communication, travel, and safety technology. We continually strive to enhance our users' experience through technology and by listening to our customers and drivers.
Our Services
We cater to all of your transportation needs, offering a range of services focused on convenience. Our services include parcel delivery, corporate services, and group bookings. We also provide a sanitation program for our taxis, ensuring the highest level of hygiene and cleanliness. Our drivers are regularly updated about what's going on in Canberra, allowing them to better serve our capital and visitors.
Taxi Services
We offer a range of taxi services, including bookings, fare calculations, and feedback mechanisms. Our Booking Info section provides all the information you need to know about booking a taxi, including our easy-to-use online booking system and our mobile app. Our fare calculator helps you estimate the cost of your trip, and our feedback section allows you to share your experience with us.
Corporate Services
We understand the needs of businesses and provide corporate services tailored to your requirements. Our services include fixed fare bookings, parcel delivery, and group bookings. We also offer customized solutions for your business, ensuring that your transportation needs are met efficiently and effectively.
Technology
We are committed to using the latest technology to enhance our services. Our taxi fleet is equipped with state-of-the-art communication and navigation systems, ensuring that our drivers are always connected and on track. Our online booking system and mobile app make it easy to book a taxi, track your trip, and pay your fare.
Community
We are committed to giving back to the community and have partnered with Crime Stoppers to assist in the detection and reduction of crime in our community. We also support local businesses and organizations, providing sponsorship and support for local events.
Poor Experience with Elite Taxis
Lack of Professionalism
Many customers have expressed their disappointment with Elite Taxis, citing unprofessional behavior from drivers and call center staff. Drivers have been reported to demand cash upfront, haggle over prices, and even refuse to take passengers who won't agree to their demands. Call center staff have been accused of being unhelpful, unable to resolve issues, and providing conflicting information.
Unreliable Service
Elite Taxis have failed to deliver on their promises, with passengers experiencing delayed or cancelled rides, and in some cases, not showing up at all. Bookings made in advance have been ignored, and drivers have been known to prioritize other fares over existing bookings.
Overpricing and Scams
Passengers have reported being overcharged for their rides, with some drivers requesting exorbitant amounts of money upfront. In one extreme case, a driver kicked passengers out of the car and drove off with their money after they refused to pay an inflated fare.
Disorganization and Incompetence
Elite Taxis have been criticized for their disorganized and incompetent service. Drivers have been reported to be unfamiliar with Canberra streets and suburbs, and call center staff have been accused of being unclear and unhelpful.
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