Arrive happy, leave happier.
ACT Cabs is a well-established local taxi service that has been serving the community of Canberra and the surrounding regions for many years. We take great pride in being Canberra's largest and most trusted taxi company, with a rating of 4.1 out of 5 based on over 1,300 reviews. Our commitment to providing exceptional service and maintaining the highest standards of professionalism has earned us this reputation.
At ACT Cabs, we recognise the importance of giving back to the community and acknowledge the Ngunnawal and Ngambri peoples, the Traditional Owners and Custodians on whose land we live, learn, and work. We pay our respects to their Elders past, present and emerging and recognise their continuing connection to lands, waters and communities.
Our company values guide everything we do and are at the heart of our commitment to serving the community. These values include:
- Safety and trust: We take the safety of our passengers and drivers seriously and strive to earn the trust of every customer who chooses to ride with us.
- Collaboration and respect: We work together as a team and with our partners in the community to provide the best possible service.
- Innovation and sustainability: We are constantly looking for ways to improve our service and reduce our impact on the environment.
Services Offered
ACT Cabs offers a wide range of services to meet the diverse needs of our customers. These services include:
- Individual account: Our individual account service is designed for regular customers who want the convenience of easy billing and tracking of their taxi usage.
- School runs account: Our school runs account service provides safe and reliable transportation for students to and from school, as well as after-school activities.
- Business solutions: We offer a range of business solutions for companies of all sizes, including corporate accounts, automated taxi phone bookings, and pre-paid taxi vouchers.
- Taxi caller: Our taxi caller service allows customers to book a taxi by phone at any time, day or night.
- Corporate account: Our corporate account service is designed for businesses that need to book taxis regularly for their employees or clients.
- Pre-paid vouchers: Our pre-paid vouchers are a convenient and cost-effective way for businesses to provide taxi transportation for their employees or clients.
- Taxi butler mobile app: Our taxi butler mobile app allows customers to book and track their taxi rides easily and conveniently.
- Other services: We also offer a range of other services, including taxi subsidy scheme (TSS) and taxi operators services.
ACT Cabs has a large fleet of taxis operating 24 hours a day, seven days a week, to provide reliable and efficient taxi transportation for all of Canberra and the surrounding regions. Our drivers are trained to the highest standards and are committed to providing the best possible service to all of our customers.
To learn more about how ACT Cabs can meet your taxi transportation needs, please contact us. We look forward to serving you.
Summary of Taxi Service Reviews
The taxi service has received mixed reviews. Positive comments highlight excellent and helpful receptionists, early arrivals, and polite drivers. However, there are significant concerns about punctuality, with many customers waiting for extended periods or not receiving their booked taxis. Negative experiences include rude drivers, poor communication, and unprofessional behavior. It seems that the service needs to improve its reliability and driver conduct to meet customer expectations.
Be the first to review ACT Hire Cars.
Write a Review