Your health, our priority
At Redfern Station Medical Centre, we're dedicated to providing top-notch healthcare services to our patients. With a team of experienced and qualified doctors, physiotherapists, pathologists, and pharmacists, we offer a wide range of medical services to cater to all your health needs. Our medical centre is equipped with state-of-the-art facilities, ensuring that you receive the best possible care.
Our Services
We provide a comprehensive range of medical services, including health checks, antenatal shared care, skin cancer checks, cervical screening, childhood immunisations, WorkCover, nutrition and dietetics, and travel vaccinations. Our travel clinic offers essential travel advice and vaccinations, while our corporate flu vaccination packages are designed to be convenient, professional, and cost-effective. We also offer after-hours service for urgent medical attention.
Our Commitment
At Redfern Station Medical Centre, we're committed to providing patient-centred care, focusing on your unique health needs and concerns. Our doctors are accredited in general practice, and we maintain the highest standards of medical excellence. We understand the importance of timely and convenient healthcare, which is why we offer online booking, script renewals, and online referral services. Our friendly staff are always happy to assist you, ensuring a smooth and stress-free experience.
Our Location
Conveniently located on level 1, above Discount Drug Store on Redfern Street, we're just a 3-minute walk from Redfern Station from the Gibbons Street Exit. You'll find us across the street from Commonwealth Bank and the Post Office.
General Concerns and Issues
Many reviewers expressed frustration with the restricted operating hours and appointment system at the health center. Some students felt that the center should be open 24/7, and that the requirement for appointments was inconvenient, especially in emergency situations.
Staff and Service Quality
Several reviewers reported negative experiences with the staff, citing rudeness, lack of empathy, and poor treatment. Some students felt belittled or talked down to by staff members, and were made to feel uncomfortable or unwelcome. On the other hand, a few reviewers praised the kindness and helpfulness of certain staff members.
Insurance and Billing Issues
Some reviewers expressed concerns about the health center's billing practices, suggesting that they take advantage of student insurance plans by performing unnecessary lab work. Others were unhappy with the way their insurance was handled, or felt that they were not adequately supported by the center.
Accessibility and Availability of Services
Several reviewers reported difficulties in accessing services, including long wait times, unavailability of appointments, and lack of support for students with mental health issues. Some students felt that the center did not provide adequate care or resources for their specific needs.
Positive Experiences
On the other hand, a few reviewers reported positive experiences at the health center, citing friendly and caring staff, efficient service, and convenient location.
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