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At Rent Star, we pride ourselves on being a property management Brisbane-wide that sets the standard for excellence in providing a higher level of service to our clients. Our team of experienced property managers takes pride in constantly challenging industry standards to deliver exceptional results for our clients. As a local property management company, we understand the importance of providing a personalized and proactive approach to managing your investment property.
Our Services
As a property management company, we offer a comprehensive range of services designed to provide a stress-free experience for our clients. Our services include:
Rental Appraisal
We conduct a thorough rental appraisal to assess the market value of your property, ensuring you receive the highest possible rental income.
Property Management
Our dedicated property managers work tirelessly to maintain your property, address any maintenance issues, and ensure a smooth tenancy experience.
Rent & Maintenance
We handle all aspects of rent collection, maintenance, and repairs, providing you with complete peace of mind.
Rent Reviews and Lease Renewals
We monitor market conditions and advise on rent reviews and lease renewals to ensure your property remains competitive and profitable.
Rental Arrears
We take a proactive approach to managing rental arrears, ensuring prompt payment and minimizing losses.
Our Team
At Rent Star, we believe in the importance of having a dedicated and experienced team behind you. Our team of property managers, administrators, and support staff are committed to providing exceptional service and support.
Our Mission
At Rent Star, our mission is to provide a higher level of service to our clients, ensuring they receive the best possible returns on their investment properties. We strive to build long-term relationships with our clients, providing personalized and proactive management of their properties.
Positive Experiences
Many reviewers have had positive experiences with Rent Star, praising their friendly, professional, and effective team. They have managed to find great tenants, maintain properties well, and provide excellent reporting and record-keeping. Some reviewers have been satisfied with the company's property management and leasing services, stating that they would recommend them without hesitation.
Negative Experiences
However, some reviewers have had extremely negative experiences with Rent Star, citing poor communication, unprofessional staff, and issues with property maintenance. Some have been charged excessive fees, only to be ignored when trying to contact the company about it. Others have reported flooding, structural issues, and poor maintenance, leading to frustration and anger. Some reviewers have even stated that the company has bad-mouthing them to potential landlords, and that their only positive reviews seem to be motivated by offers of vouchers.
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