We care for the smile that cares for you
Our Story
Cheers Realty is a fresh breeze of professionalism in the property management landscape. Founded in 2008 with a simple vision of offering an unparalleled, personalized approach to property management, we've grown into a multi-faceted team with offices across Queensland and New South Wales.
We believe in exceeding expectations, treating your property as our own, and building strong relationships with both landlords and tenants. Our dedication to integrity, honesty, and personalized service has made us a trusted partner for countless homeowners and tenants alike.
Our Values
At Cheers, our core values are:
- Integrity: We adhere to an unwavering code of ethics, ensuring transparency and accountability in all our dealings.
- Honesty: We uphold the highest ethical standards and maintain open communication with our clients.
- Family: We foster a supportive and collaborative team, treating both tenants and landlords like valued members of our community.
What We Do
We offer comprehensive property management services, encompassing every aspect of tenancy and ownership. Our services include:
For Owners
- Premium Property Management: We meticulously manage all aspects of rental collection, tenant communication, maintenance, inspections, and reporting.
- Free Rental Appraisal: Receive an accurate assessment of your property's rental potential.
- Flexible Payment Options: Choose from secure bank transfers, cash, or credit card payments.
- Dedicated Support: We are always available to answer your questions and address your concerns.
For Tenants
- Responsive Communication: Enjoy clear and timely communications from your dedicated property manager.
- Flexible Leasing Options: Choose the tenancy period that suits you best.
- Quality Inspections: We prioritize thorough entry and exit inspections to ensure transparency.
- Prompt Repairs: Our reliable network of professionals will handle all maintenance issues efficiently.
Our Approach
We take a personalized and balanced approach to property management, focusing on:
- Tenant Satisfaction: We understand the importance of creating a positive and comfortable living environment for tenants.
- Transparency: We keep landlords and tenants informed with regular updates and detailed reports.
- Communication: We prioritize open and honest communication channels to ensure seamless interaction.
Contact Us Today
Ready to experience the Cheers difference? Get in touch with us today and discover the potential your property holds with our expert management.
Negative Experiences
One reviewer, G. N., had a profoundly disappointing experience with the agency. They took six weeks to remove a fallen jacaranda tree, despite initial reluctance to visit the site. The removal team was inadequately equipped and caused damage to the reviewer's fence. The reviewer was left to remove debris themselves and expressed strong dissatisfaction with the agency's handling of the situation.
Positive Testimonials
On the other hand, several reviewers praised the agency's professionalism, responsiveness, and attention to detail. They highlighted the excellent service provided by individual team members, particularly Ellen, Vera, Tony, and Gian. These reviewers appreciated the agency's proactive approach, timely communication, and fairness in their dealings.
Consistency of Quality
While there were some inconsistencies in the services provided, the majority of reviewers praised the agency's consistent high-quality performance. Many felt that the agency went above and beyond expectations, demonstrating a genuine commitment to their clients' needs.
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