Simplifying Logistics, One Shipment at a Time
Established in Fremantle, Western Australia, Lou Valsecchi & Associates started operations in 1979. We are a family-owned and operated business with decades of industry experience and partnerships with agents worldwide. Our customers benefit from a personalised service, which is part of our overall commitment to their needs.
Our company began in Fremantle and later moved to O'Connor, where we operated from an office and warehouse. This location allowed us to operate a Customs & Quarantine licensed warehouse, expanding our service offerings. In 2009, we relocated to our current position in Bibra Lake.
Our Services
Lou Valsecchi & Associates are involved in all aspects of import and export, both sea and air transportation. We cater to businesses of all sizes and handle shipments ranging from a couple of cartons to large industrial machinery. Our logistic services include:
Customs Brokers
Our licensed Customs Brokers have extensive knowledge of all areas of customs laws and protocol. We provide informed advice on customs duties, goods & services tax, and consultations on tariff concessions. Our in-house Customs Brokers are accredited by The Australian Quarantine LCL/FCL Cargo Clearance Scheme. We can provide advice on all facets of quarantine matters. Lou Valsecchi & Associates are members of the Customs Brokers and Forwarders Council of Australia.
International Freight Forwarders
With an extensive network of agents worldwide, we can offer a complete multimodal transport solution for all your import and export freight requirements. Let us review your buying terms to see whether you are getting the best deal.
Transport & Distribution
Our in-house transport department can assist with collection and delivery of import containers from Fremantle port or the coordination of export containers. We use the vehicle booking system at Patrick & DP World, utilise our own trucks for the collection, delivery, and de-hire of containers by side loader or conventional trailer.
Licensed Depot
We operate a Customs 77G Licensed Depot. Under this accreditation, we are able to 'underbond' cargo which is not Customs cleared to our premises. We can transport full containers from the wharf as well as LCL cargo from unpacking depots to our warehouse until cleared and ready for delivery.
Warehousing & Distribution
Our modern, secure warehouse is situated in Bibra Lake. It is equipped to handle all your storage and distribution needs, complementing our extensive logistics solutions.
Lou Valsecchi & Associates specialise in all aspects of local and international logistics, land, sea, or air. Whether you are a commercial exporter of Australian made products, filling your business's stock requirements, or you need to import goods or vehicles from overseas, we can assist in all logistic matters. We provide a complete solution for all your import and export freight requirements, saving you the hassle and increased costs associated with organising your own shipments so you can focus on the core aspects of your business.
Overall Experience
The reviews for Valsecchi are overwhelmingly positive, with customers praising the company's staff for their helpful and courteous service. Both customers mention that they were unsure of the process at the depot, but were quickly put at ease by the friendly and efficient staff.
Helpful Staff
Gil Wright and Nible both highlight the exceptional service provided by the staff at Valsecchi. The staff were willing to help and solve problems, rather than perpetuating them, and were courteous and helpful throughout the entire process. Specifically, Gil Wright mentions the young person who handled the paperwork and the forklift driver, who were both very helpful.
Quality of Service
Both customers have used Valsecchi for a significant amount of time, with Nible mentioning that they have been a customer for years. Despite being a small client, they have never been treated as such, and have received excellent service from the team. Matt in particular was praised for being punctual, thorough, and obliging.
Conclusion
Overall, the reviews suggest that Valsecchi is a reliable and trustworthy company with exceptional staff. Customers appreciate the helpful and courteous service, and the company's ability to deliver high-quality service even to small clients.
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