Cooling your world, one degree at a time
Polar Industries is an Air conditioning and Electrical contracting company based in the vibrant city of Townsville. Since our humble beginnings in 2004, we've grown into one of the most reliable and respected providers of electrical and air conditioning services in the region.
Our Mission
Our mission is to provide exceptional air conditioning and electrical solutions to residential, commercial, and industrial clients. We take pride in delivering reliable, efficient, and affordable services that keep your home or business comfortable and functioning optimally.
Who We Are
Polar Industries is a family-owned and operated business led by two experienced professionals, Daniel Condon. Our team of qualified electricians and air conditioning technicians are highly skilled and dedicated to exceeding customer expectations. We are passionate about providing personalized solutions and building lasting relationships with our clients.
Our Services
We offer a comprehensive range of services to meet all your air conditioning and electrical needs, including:
Air Conditioning
- Installation of new air conditioning systems
- Repair and servicing of existing systems
- Regular maintenance plans to ensure optimal performance
- Diagnosing and troubleshooting of air conditioning issues
- Advice on energy efficiency and system selection
Electrical
- Installation and maintenance of all types of electrical systems
- Troubleshooting and repair of electrical problems
- Safety inspections and certifications
- Installation of lighting and power points
- Data cabling and network installation
Our Commitment
At Polar Industries, we believe in:
- Client-centered approach: We prioritize understanding your needs and providing tailored solutions.
- Integrity and transparency: We are honest in our communication and pricing.
- Quality craftsmanship: We stand behind our work and offer guarantees on our services.
- Customer satisfaction: We strive to provide exceptional service and build lasting relationships.
Get in touch today
Contact Polar Industries for all your air conditioning and electrical needs. We look forward to exceeding your expectations and becoming your trusted partner in climate control and electrical solutions.
Overall Experience
Polar Industries has received overwhelmingly positive reviews from customers, with every reviewer giving the company a 5-star rating. The company's prompt response to inquiries, efficient work, and professional staff have impressed customers.
Customer Service
The majority of reviews praise Polar Industries' customer service, with many reviewers mentioning that the company's staff were helpful, polite, and considerate. Reviewers also appreciated being kept informed throughout the process and receiving a free quote.
Work Quality
The quality of work has also been consistently praised, with reviewers highlighting the company's attention to detail, efficiency, and ability to identify and fix problems. Many reviewers have also commented on the company's ability to clean up after themselves, leaving the work area tidy.
Negative Comments
However, one reviewer, M. A. Bolanos, seemed less satisfied with the workmanship, citing issues with installation and cleanliness. Specifically, they mentioned that the new units left muddy carpets and did not clean up after themselves. Additionally, two extra holes were made on their garage wall, which they felt was an error.