Exceeding Expectations, One Service at a Time
Our Story
RowanAir is a trusted local company offering comprehensive air conditioning and electrical services in Townsville, Queensland. Founded in 2009 by Michael Rowan and his wife, we've grown into one of the leading air-conditioning and electrical companies in the region. Our vision is to become the most respected and reliable provider of these services in the community.
Our People
Our team of highly skilled and experienced professionals is dedicated to exceeding customer expectations. Led by Michael Rowan, an industry expert with years of experience, our team includes qualified electricians, air conditioning technicians, and service managers. We are committed to providing prompt, efficient, and personalized service every time.
Our Services
We offer a wide range of services to meet your residential, commercial, and industrial needs. This includes:
Air Conditioning
- Air conditioner installation, repair, and maintenance
- Aircon cleaning and diagnostics
- Split system and ducted system installations
- Commercial refrigeration and coldroom services
Electrical
- Electrical repairs and installations
- Lighting upgrades and energy efficiency assessments
- Power point installation and data wiring
- Safety switch and fuse board installation and repair
New Homes
- Air conditioning and electrical design and installation for new builds
- Consultation and advice on energy-efficient solutions
Our Values
At RowanAir, we are driven by these core values:
- Customer-focused: We prioritize customer needs and provide personalized service every time.
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Expertise: Our team stays updated with the latest industry trends and technologies.
- Value: We deliver solutions that are cost-effective and efficient.
Our Commitment
We are dedicated to providing our customers with:
- Prompt and reliable service
- Honest and transparent communication
- Quality workmanship and materials
- A positive and respectful customer experience
Get in Touch
For reliable air conditioning and electrical services in Townsville, contact RowanAir today!
Company Overview
Rowan Air is a highly-regarded company that provides exceptional service in the installation, maintenance, and repair of air conditioning systems.
Positive Comments
Excellent Customer Service
The majority of reviews praise the company's excellent customer service, highlighting the professionalism and politeness of the staff, quick response times, and efficient communication.
Skilled Technicians
Reviewers also commend the skills and expertise of the technicians, mentioning their thoroughness, attention to detail, and ability to fix complex issues promptly.
Timely and Reliable
The company's reliability and ability to deliver on time are also frequently mentioned, with many reviewers expressing satisfaction with the speed and efficiency of the work done.
Negative Comments
Lack of Follow-up
The only negative review mentions a lack of follow-up on a requested call back for a replacement air conditioning hand piece, which has yet to be addressed.
