Business Details
22 Years
experience
Emergency
services
Your Trusted HVAC & Electrical Partner in Townsville
Polar Industries is a leading air-conditioning and electrical contracting company based in Townsville. Established in 2004 with a single vehicle and employee, we have grown into one of the region's most reputable providers, employing over 30 staff and operating a fleet of 15 vehicles. Our directors, Daniel Condon and Ben Hyde, bring 45 years of combined industry expertise, ensuring every project benefits from deep technical knowledge and strategic oversight. We specialize in delivering end-to-end solutions for residential, commercial, and industrial clients, offering comprehensive services from initial design and consultation to installation and after-sales support.As Townsville's preferred Daikin Dealer and Club Daikin status holder, we maintain rigorous quality standards while prioritizing customer satisfaction through transparent communication and reliable service delivery. Our commitment to apprenticeship programs has trained nearly 50 tradespeople, reinforcing our dedication to industry growth and workforce development. With three full-time supervisors overseeing quality control, we balance cost-effectiveness with exceptional workmanship across all projects.
Services
Air Conditioning Installation
Split Systems
Multi Split Systems
Box RAC Units
Cassette Systems
Ducted Systems
VRV Multi Systems
Electrical Services
AC Servicing
Smoke Alarm Installation
Details
- Year established: 2004
Highlights and features
- 30+ years combined experience in HVAC and electrical contracting
- Fully licensed technicians for residential, commercial, and industrial projects
- End-to-end service from design to after-sales support
- Townsville's only Club Daikin status air conditioning dealer
- Three dedicated supervisors ensuring quality control
Associations and certifications
- Daikin Club Dealer
- Clipsal Approved Service Agent
What people say
Outstanding job
Efficient and friendly
Highly recommended
Quick professional service
Excellent communication
Services
Air Conditioning Installation
We provide comprehensive air conditioning installation for residential, commercial, and industrial properties. Our qualified technicians handle all system types including split systems, ducted units, and VRV multi-systems. With custom design planning and energy-efficient solutions, we ensure optimal comfort and performance tailored to your property's specific requirements.
Electrical Services
Our licensed electricians deliver complete electrical solutions from new installations to maintenance and repairs. Services include switchboard upgrades, lighting design, safety switch installations, and test-and-tag compliance. We specialize in integrating electrical systems with HVAC installations for seamless operation in residential and commercial environments.
AC Servicing
Regular maintenance programs extend system lifespan while improving efficiency and air quality. Our technicians perform filter cleaning, refrigerant checks, and component testing to ensure optimal performance. We offer seasonal reminders and comprehensive servicing for all air conditioning types including split systems, cassette units, and industrial HVAC equipment.
Smoke Alarm Installation
We provide compliant smoke alarm solutions meeting Queensland legislation requirements. Services include photoelectric alarm installation, interconnected system upgrades, and annual compliance testing. Our licensed electricians ensure proper installation with battery backup options for residential, rental, and commercial properties across Townsville.
Facility Maintenance
Our integrated maintenance plans cover electrical systems and HVAC equipment for commercial and industrial facilities. Services include safety switch testing, lighting maintenance, air conditioning servicing, and compliance documentation. We offer flexible scheduling with detailed reporting to ensure ongoing system reliability and regulatory compliance for multi-residential complexes and industrial sites.
People
Daniel Condon
Director
Founder of Polar Industries since 2004, Daniel brings extensive HVAC and electrical expertise. With over 20 years in the industry, he oversees operations and strategic direction while maintaining hands-on involvement in major projects.
Ben Hyde
Director
Joining Polar Industries in 2010, Ben became a director in 2015. With 15+ years of industry experience, he manages day-to-day operations and client relations, ensuring quality service delivery across residential and commercial projects.
Questions
What HVAC services do you offer in Townsville?
We provide complete air conditioning solutions including split systems, ducted installations, VRV multi-systems, and commercial HVAC setups. Services cover residential, industrial, and new home installations with full design and after-sales support.
Are your electricians licensed and insured?
Yes, all our electrical technicians are fully licensed and insured. We maintain strict compliance standards with safety switch testing, switchboard upgrades, and emergency lighting installations performed by certified professionals.
Do you offer emergency HVAC repairs?
We provide urgent air conditioning repairs for residential and commercial clients. Our team responds promptly to breakdowns and system failures with 24/7 emergency service availability.
What areas do you service?
Based in Townsville, we service Kirwan, Annandale, Mount Louisa, North Ward, Douglas, and Aitkenvale. Our coverage extends to regional North Queensland for larger commercial and industrial projects.
Can you help with smoke alarm compliance?
Yes, we install and service photoelectric smoke alarms meeting Queensland legislation. Our electricians provide interconnected systems, annual testing, and compliance documentation for residential and commercial properties.
