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Empowering Your Journey to Optimal Health and Fitness

At Master Automobiles, we pride ourselves on providing a personalized service that exceeds our customers' expectations. With over 100 years of combined mechanical service and repair experience, our team of qualified and experienced mechanics is dedicated to ensuring that every vehicle that enters our workshop is serviced correctly and efficiently.

Our Services

As a family-owned and operated business, we have been serving the Melbourne community since 1974. Our team of experts specializes in the service and repair of European vehicles, including BMW, Mercedes, Audi, and VW. We understand that these vehicles require specialized care, and our workshop is equipped with the latest technology and diagnostic tools to ensure that your vehicle is running smoothly and efficiently.

Excellence in Service

At Master Automobiles, we pride ourselves on our commitment to excellence. We understand that when you bring your vehicle to us, you expect to receive the highest level of service and maintenance. Our team of experts is dedicated to ensuring that every vehicle that leaves our workshop is in top condition, and we achieve this by:

  • Utilizing the latest technology and diagnostic tools to quickly and accurately diagnose any issues with your vehicle
  • Providing personalized service that takes into account the unique needs of each vehicle
  • Offering competitive pricing that ensures you receive great value for your money
  • Providing a 12-month/20,000-kilometer warranty on all our work, giving you peace of mind and confidence in our services

Why Choose Us?

At Master Automobiles, we pride ourselves on our ability to provide a total maintenance solution for your vehicle. Whether you're looking to rectify an ongoing problem with your vehicle, to logbook service and general repairs, or simply to ensure that your vehicle is running smoothly and efficiently, our team of experts is here to help.

Our Commitment

At Master Automobiles, we are committed to providing a personalized service that exceeds our customers' expectations. We understand that our success is reliant on the trust and loyalty of our customers, and we strive to build long-term relationships with every person who brings their vehicle to us.

Testimonials

Our customers are our biggest advocates, and we are proud to share their testimonials with you:

  • "The team at Master Automobiles were amazing. Car is running like new. We could be happier with the entire experience." - Mathew Pearson
  • "For honest friendly helpful service, Master Automobiles are the ones to see." - Paul Rogers
  • "Kriss and the team at Master Automobiles provided me with honest advice and straightforward solutions. I highly recommend them to anyone looking for Europe cars repair and servicing." - Tanya Ellard

Contact Us

Located at 3 Harker St, Burwood Victoria, Master Automobiles is open Monday to Friday from 8:00 am to 5:00 pm, and we offer after-hours drop-off and pickup for your convenience. Call us on (03) 9808 0333 to arrange a service with one of our experienced mechanics.

Reviews (202)
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Positive: The positive comments highlight the friendly and helpful service provided by the team, as well as the high-quality work done on their cars.
Negative: The negative comments focus on the poor service, high prices, and lack of respect shown to customers.

Services and Experience

The reviewers had mixed experiences with Master Automobiles, with some extremely positive reviews and others highlighting significant issues. The most common theme is the need for patience and understanding when dealing with car repairs. One reviewer praised the team for being "amazing" and providing a loan car, while another reviewer felt rushed and uncomfortable during their visit.

Problems with Service

Some reviewers experienced poor service, with issues including being charged exorbitant prices, being pressured into getting multiple repairs done at once, and being treated rudely by staff. One reviewer even reported feeling like they were being taken advantage of and being forced to spend thousands of dollars without being given a choice.

Quality of Work

There were some issues with the quality of work, with one reviewer's reusuable air filter being thrown away without their consent. Another reviewer was unhappy with the high cost of the services, feeling that it was unnecessary and excessive.

Conclusion

Overall, the reviews highlight the importance of communication, patience, and understanding when dealing with car repairs. While some reviewers had positive experiences, others felt rushed, treated poorly, or taken advantage of.