Trust us to keep you moving and your vehicle running smoothly.
At Bob Watson Service Centre, we are committed to providing expert car service, car repairs, and advice at a competitive price. As an independently owned and run business, we have been serving the Hawthorn East community and surrounding suburbs since 1977. Our team of fully qualified technicians is dedicated to staying up-to-date with the latest technology and equipment to ensure that your vehicle receives the best care possible.
Our Services
We offer a wide range of services to meet the needs of our customers. From logbook servicing to brakes, suspensions, and repairs, we have got you covered. Our logbook service includes all parts, oils, and scheduled service items to keep your warranty and ensure your vehicle is running smoothly. We also provide mechanical repairs, roadworthy certificates, pre-purchase inspections, and brake and clutch repairs.
Our Expertise
As a VACC Approved Repairer, we service all makes and models, including European prestige cars. Our technicians are highly experienced and qualified to work on a variety of vehicles, including Audi, BMW, Mercedes, Porsche, Volkswagen, and more. We understand that your vehicle is an important investment, and we are committed to providing personalized service to ensure that it runs smoothly and efficiently.
Our Commitment
At Bob Watson Service Centre, we are committed to providing exceptional customer service. We believe in building long-term relationships with our customers, and we strive to provide honest and transparent advice on all aspects of car maintenance and repair. We offer a courtesy car upon request, and we are conveniently located 100m from Auburn station, with easy access to the Auburn Village and Camberwell Junction.
Our Promise
At Bob Watson Service Centre, we promise to provide expert car service, car repairs, and advice at a competitive price. We are dedicated to building trust with our customers and providing personalized service to meet their needs. We believe in transparency and honesty, and we strive to provide exceptional customer service to ensure that our customers are completely satisfied with our work.
Overall Experience
The overall experience at Bob Watson is largely positive, with many customers praising the service, pricing, and professionalism of the team.
Praise for the Team
Many customers have expressed their satisfaction with the team at Bob Watson, particularly Adam, who has been mentioned by name multiple times for his excellent service and competitive pricing.
Positive Aspects
- Good pricing
- No fuss, no stress service
- Professional and friendly staff
- Efficient and thorough service
- Problem-solving skills
- Good value for money
- Competitive pricing
Negative Experience
However, one customer had a negative experience, citing excessive costs and a failure to fix the problem with their brake pedal. They felt taken advantage of and were left with an unsafe vehicle.
Negative Aspects
- Excessive costs
- Failure to fix the problem
- Feeling taken advantage of
- Unsafety of vehicle
