Honoring Life, Celebrating Memories
At Sylvan Funerals, we are dedicated to providing compassionate and professional funeral services to families in South East Queensland. As a family-owned business, we understand the importance of supporting and guiding families during their most difficult times. Our team of experienced funeral directors and staff are committed to delivering personalized and meaningful funeral services that celebrate the lives of loved ones.
Our Services
We offer a comprehensive range of funeral services, including cremation services, burial services, funeral repatriation, prepaid funeral bonds, and memorial products. Our services are designed to cater to the unique needs and preferences of each family, ensuring that every funeral is a dignified and meaningful tribute to the person who has passed.
Our cremation services include chapel cremation services, church cremation services, and private cremation services, giving families the flexibility to choose the type of service that best suits their needs. We also offer a range of cremation urns and ashes jewelry, allowing families to memorialize their loved ones in a way that is both personal and meaningful.
For families who prefer a burial service, we offer a range of burial options, including lawn burial plots, headstone burial plots, and monumental burial plots. Our team will work closely with families to choose the right burial option that meets their needs and budget.
Personalizing a Service
At Sylvan Funerals, we understand the importance of personalizing a funeral service to reflect the life and personality of the person who has passed. We offer a range of additional services to make this possible, including order of service booklets, photo slideshows, and funeral celebrants. Our team will work closely with families to create a funeral service that is both meaningful and personalized.
Our Commitment
At Sylvan Funerals, we are committed to providing quality, meaningful value, and professional care to families during their most difficult times. We believe that every family deserves a funeral service that is both dignified and personalized, and we are dedicated to making this a reality.
Our History
As a family-owned business, we have a deep understanding of the importance of family and community. Our team of experienced funeral directors and staff are dedicated to supporting and guiding families during their most difficult times, providing compassionate and professional funeral services that exceed their expectations.
Staff and Service
The staff at Sylvan Funerals were consistently praised for their compassion, empathy, and professionalism. They were described as being "fantastic", "lovely", and "very, very good". Many reviewers appreciated the guidance and support provided by the staff during a difficult time, with one reviewer stating that they "made a very difficult period much easier". The staff were also commended for their transparency and honesty, particularly when it came to costs and options.
Personalized Care
Reviewers appreciated the personalized care and attention provided by the staff at Sylvan Funerals. They were willing to go above and beyond to ensure that the funeral service met the family's needs. One reviewer praised the staff for their ability to "bent over backwards" to help arrange the funeral, while another appreciated the attention to detail provided during the service.
Communication and Support
The staff at Sylvan Funerals were also praised for their communication and support during the funeral planning process. They were described as being "transparent", "honest", and "compassionate", with one reviewer stating that they never felt pressured or upsold during the process.
Technical Issues
One reviewer mentioned that there were technical difficulties with the live stream of the funeral service, but these issues were quickly resolved by the IT staff at the crematorium.
Criticisms
One reviewer had a negative experience with a particular staff member, Cathryn, who was described as being "emotionally blind" and "obviously not listening" to the family's needs.
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