Timeless elegance, crafted with precision and passion
At Charles Rose, we are Australia's finest jeweller, with a legacy that spans over 99 years. Our story began in France in 1923, where our founders perfected the art of crafting exquisite fine diamond rings and signature pieces that symbolise love and beauty. Our commitment to quality, expertise, and craftsmanship has remained unwavering, making us the premier fine diamond house and bespoke jeweller in the country.
Our Story
From traditional methods to modern techniques, our skilled artisans have carefully honed their craft to create truly exceptional pieces. Each ring, pendant, and earring is meticulously designed and crafted by hand in our Melbourne and Geelong workshops. Our commitment to excellence is reflected in every aspect of our business, from the selection of our diamonds and coloured stones to the presentation of our designs.
Our Diamonds
At Charles Rose, we take great pride in our collection of high-quality diamonds, ethically sourced from around the world. Our diamonds are carefully selected to ensure that each one meets our rigorous standards for cut, colour, clarity, and carat. Our expert jewelers then work their magic to set these precious stones in beautiful, expertly crafted jewellery pieces.
Our Showrooms
Visit us at one of our two showrooms in Melbourne and Geelong, where you'll be treated to a luxurious retail experience. Our knowledgeable staff will guide you through our stunning collection of engagement rings, fine diamonds, and bespoke jewellery, ensuring that you find the perfect piece to commemorate any occasion.
Handcrafted Jewellery
Our commitment to excellence extends beyond our exceptional designs to our commitment to quality and craftsmanship. Every piece of jewellery is handcrafted in our workshops, ensuring that each item is a masterpiece of precision and beauty. Our lifetime guarantee on craftsmanship and our dedication to providing exceptional customer service ensure that every Charles Rose customer is truly satisfied with their purchase.
Our Promise
At Charles Rose, we are dedicated to providing the finest jewellery and exceptional service to our customers. We promise to uphold our commitment to quality, craftsmanship, and customer satisfaction, ensuring that each piece of jewellery is a treasured keepsake for generations to come.
Overall Excellent Experience
The reviews from customers of Charles Rose are overwhelmingly positive, with all but one reviewer giving the store a perfect 5-star rating. The feedback highlights the exceptional service, high-quality jewelry, and professionalism of the sales team, particularly Michael and Rebecca.
Service and Expertise
The reviewers rave about the expert guidance and patience of the sales team, including Michael and Rebecca. They mention that the staff took the time to understand their requirements and made recommendations based on their needs. The team's knowledge and love for the industry shine through in their reviews.
Quality of Jewelry
The reviews consistently praise the stunning range of high-quality jewelry and diamonds at Charles Rose. The customers are impressed with the beauty and craftsmanship of the pieces, and some even mention that they were blown away by the selection.
Personalized Experience
Several reviewers mention that they received personal attention and guidance throughout their shopping experience. They appreciate the staff's willingness to explain the intricacies of diamond cuts and rings and felt comfortable asking questions.
Communication and Follow-up
The customers are also impressed with the communication and follow-up service provided by Charles Rose. One reviewer mentions that their ring was resized quickly and efficiently, and another mentions that they received special gifts to mark a special occasion.
Only One Less-than-Perfect Review
One reviewer, Stacey Cumner, gave Charles Rose 4 stars instead of 5. While they loved the range of high-quality stones and jewelry, they didn't mention any specific issues that would warrant a lower rating.
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