Your Trusted Air Conditioning Partner for a Cooler Tomorrow
NCG Air provides comprehensive solutions for all your heating, ventilation, and air conditioning (HVAC) needs. We proudly service both residential and commercial clients throughout Victoria.
Our Mission
Our mission is to deliver reliable and efficient climate control solutions through exceptional service, technology, and expertise. We believe in building long-lasting relationships with our clients by offering transparent communication, personalized solutions, and outstanding customer care.
Our Team
Our team of skilled professionals is passionate about helping you achieve optimal comfort and energy efficiency in your home or business. With years of experience in the HVAC industry, our team is equipped to handle any project, no matter the size or complexity.
Our Qualifications
NCG Air holds necessary licenses and certifications, ensuring compliance with industry regulations and providing you with peace of mind. We are also proud to be partnered with leading manufacturers, allowing us to offer you the latest and most reliable products and technology.
Our Services
We offer a comprehensive range of services, including:
- Residential Air Conditioning:
- Installation, repair, and maintenance of split systems, ducted systems, and more.
- 5-Year Installation Warranty on eligible residential clients.
- Commercial Air Conditioning:
- Design, supply, and installation of HVAC systems for offices, schools, shopping centres, and other commercial properties.
- Maintenance and Repairs:
- Regular preventive maintenance plans to optimize efficiency and prevent costly breakdowns.
- Prompt response to repairs and emergency situations.
Our Expertise
Beyond installation and repair, we offer:
- Advice & Design: Consultation on choosing the right system and design for your unique needs.
- Supply: Supply of leading brand air conditioners and accessories.
- Warranty: Comprehensive protection for your investment.
Our Commitment
We are committed to providing our customers with:
- Hassle-free service: From initial inquiry to project completion, we strive to make the process smooth and efficient.
- Cost-effectiveness: Competitive pricing and transparent billing ensuring transparency and value.
- Professionalism: Courteous and respectful staff who genuinely care about your needs.
Exceptional Customer Service and Installation
NCG Air Conditioning has received an overwhelming number of positive reviews from satisfied customers who have experienced excellent service and installation from the company's team. Reviewers have praised the company for its professionalism, efficiency, and competitive pricing. Many have mentioned that the installation team, including names such as Victor, Brad, Parker, and Lincoln, were knowledgeable, courteous, and completed the job to a high standard.
Installation and Delivery
Reviewers have praised the company's installation and delivery process, noting that they arrived on time, worked efficiently, and completed the job to a high standard. Several reviewers have mentioned that the company's team went above and beyond to ensure the installation was completed successfully, including working on public holidays and coordinating with other specialists.
Price and Value
Reviewers have praised the company's competitive pricing, noting that they were able to find the best deals on the market. Several reviewers have mentioned that the company's prices were not only competitive but also reflected the high-quality products and services they received.
Customer Support
Reviewers have praised the company's customer support team, including Alice, Kingsley, and other staff members. Several reviewers have mentioned that they were responsive, helpful, and provided prompt responses to their queries.
Overall Satisfaction
Overall, reviewers have been extremely satisfied with the service and installation provided by NCG Air Conditioning. Many have mentioned that they would highly recommend the company to others, praising its exceptional customer service, competitive pricing, and high-quality products.
