Our Vision
Excella Medical Centre values building strong relationships with our patients and providing quality healthcare services that empower them to take charge of their well-being.
Our Values
- Reliability and consistency: We prioritize providing reliable and consistent healthcare services you can trust.
- Compassion and care: We treat every patient with empathy, understanding, and respect.
- Patient-centeredness: We actively listen to your concerns and work collaboratively with you to achieve optimal health outcomes.
- Continuous learning: We embrace innovation and maintain our expertise through ongoing professional development.
Our Doctors and Practice
Our team of experienced doctors are passionate about providing quality care to patients of all ages and backgrounds. We are committed to staying abreast of the latest medical advancements and offering a comprehensive range of services.
Our Services
Excella Medical Centre offers a range of general practice services to meet your diverse healthcare needs. These include:
- Preventative care: Routine health checks, vaccinations, skin cancer screenings, and health education.
- Acute care: Management of illness and injuries, from common colds and flu to minor emergencies.
- Chronic disease management: Ongoing support and care for chronic conditions such as diabetes, heart disease, and asthma.
- Travel health: Travel advice, vaccinations, and medication review for international travel.
- Women's health: Mammograms, pap smears, contraception, and prenatal care.
- Children's health: Routine vaccinations, growth monitoring, and childhood illness management.
Our Commitment to Quality Care
We are committed to providing our patients with a positive and comfortable healthcare experience. We prioritize clear communication, prompt responses, and accessible healthcare services.
Overall Experience
The majority of patients have reported a positive experience at Excella Medical Centre - Nundah, praising the friendly and professional service, convenient location, and respectful approach to patient care.
Staff and Doctor Reviews
Patients have praised specific staff members, such as Charlie, for their warm and welcoming nature, as well as their efficiency in helping with rebates and respecting patient privacy. Dr. Mark has also received numerous compliments for his kind, patient, and explanatory approach to care.
Convenience and Accessibility
The clinic's online booking portal has been praised for its ease of use, allowing patients to quickly and easily schedule appointments. The location itself has been described as convenient, with ample parking available.
Negative Experiences
However, a few patients have reported negative experiences, including issues with communication and courtesy from one doctor, as well as difficulties in receiving timely results following imaging procedures.
Areas for Improvement
Some patients have noted that the clinic can be busy, leading to delays, and that results may not always be available in a timely manner. Additionally, one patient experienced a lack of common courtesy and poor communication from a doctor.
