Business Details
44 Years
experience
Your Trusted Business Insurance Partner for Over 40 Years
AIB Insurance has been a trusted partner for Australian businesses for over 40 years, delivering tailored insurance solutions that protect assets, reputation, and operational continuity. Established in 1982 in Alice Springs, we began by serving Aboriginal and Torres Strait Islander communities and have since expanded nationally, becoming one of Australia's largest locally-owned insurance brokers. Our expertise spans specialized sectors including childcare, tourism, construction, and Indigenous insurance, supported by a team of industry specialists who prioritize understanding each client's unique needs.As part of the Steadfast Group, we combine local knowledge with national resources to negotiate optimal terms while maintaining direct client relationships throughout the claims process. Our commitment to exceptional customer service, transparency, and long-term partnerships has earned us recognition in the Queensland Top 400 Business Awards and sustained growth across diverse industries.
Services
Business Interruption Insurance
Commercial Vehicle Insurance
Business Pack Insurance
Commercial Property Insurance
Cyber Insurance
Management Liability Insurance
Plant and Equipment Insurance
Professional Indemnity Insurance
Public Liability Insurance
Workers Compensation Insurance
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in specialized business insurance sectors
- Our team includes industry specialists in Indigenous, childcare, and tourism insurance
- We are part of the Steadfast Group network while maintaining direct client relationships
- We handle all aspects of insurance including claims directly with clients
- We offer tailored insurance packages for unique business requirements
Associations and certifications
- Steadfast Group
What people say
Personalised service tailored to business needs
Exceptional customer support
Industry specialists with deep knowledge
Quick response times
Trusted long-term partner
Services
Business Interruption Insurance
Protects businesses from income loss during operational disruptions caused by events like fire, flood, or storms. Covers fixed costs, temporary relocation expenses, and recovery costs while premises are being repaired. Helps maintain cash flow for payroll and essential operations during business interruptions.
Commercial Vehicle Insurance
Provides protection for business vehicles including cars, trucks, and industrial equipment against damage, theft, and third-party liability. Covers repair costs, legal liability for property damage, and optional extras like tool theft and hire vehicle expenses during repairs.
Business Pack Insurance
Combines multiple essential coverages including property damage, public liability, business interruption, and cyber liability in one tailored policy. Protects against risks like theft, equipment breakdown, and legal claims while offering customizable options for specific business needs.
Commercial Property Insurance
Covers business premises and contents against damage from fire, storms, theft, and vandalism. Includes protection for buildings, equipment, inventory, and offers optional coverage for business interruption and flood damage with tailored policy extensions.
Cyber Insurance
Safeguards against financial losses from data breaches, ransomware attacks, and business interruptions caused by cyber threats. Covers data recovery costs, legal defense expenses, regulatory fines, and crisis management during cybersecurity incidents affecting business operations.
People
Vicki Warne
Managing Director
Co-founded AIB in 1982 with expertise in financial services and insurance broking. Led the company's growth from Alice Springs to national prominence while maintaining its customer-centric approach and specialist focus areas.
Nigel Dobell
CFO
Brings extensive financial management experience with qualifications in business and accounting. Oversees AIB's financial operations while ensuring alignment with the company's long-term strategic goals and client service commitments.
Kylie Renton
General Manager
Manages day-to-day operations with over two decades of insurance broking experience. Holds industry qualifications including NIBA QPIB accreditation while maintaining AIB's commitment to personalized client service.
Sue Fox
Operations Manager
Coordinates operational processes with expertise in financial services and business management. Ensures efficient service delivery across AIB's specialized insurance sectors while maintaining quality standards.
Liesa Bruhn
Aboriginal and Torres Strait Islander Manager
Leads AIB's Indigenous insurance initiatives with specialized knowledge of community needs. Develops tailored solutions for Aboriginal and Torres Strait Islander organizations while maintaining cultural awareness and sector-specific expertise.
Questions
What types of business insurance does AIB offer?
AIB provides Business Interruption, Commercial Vehicle, Business Pack, Commercial Property, Cyber, Management Liability, Plant and Equipment, Professional Indemnity, Public Liability, and Workers Compensation Insurance tailored to specific industry needs.
How does AIB handle insurance claims?
AIB manages claims directly with clients, working with insurers and third parties to ensure smooth processing while maintaining transparent communication throughout the claims resolution process.
What industries does AIB specialize in?
AIB specializes in insurance for Aboriginal and Torres Strait Islander communities, childcare centers, tourism operators, construction companies, small businesses, transport/tradies sectors, and strata properties.
Is AIB part of any insurance networks?
AIB is part of the Steadfast Group, Australia's largest general insurance broker network and underwriting agency group, while maintaining direct client relationships.
How long has AIB been in business?
AIB has provided insurance solutions since 1982, with over four decades of experience protecting Australian businesses across diverse industries.
What areas does AIB service?
AIB services businesses nationwide with local offices in Sunshine Coast (headquarters), Brisbane, Gold Coast, Townsville, and Cairns.
