Our Values and Approach
Our core values of professionalism, relationships, excellence, diversity, integrity, and communication underpin every interaction we have with clients and each other. We leverage these values to deliver exceptional insurance solutions and build lasting partnerships with our clients. We believe in working closely with you to understand your unique risks and provide tailored insurance coverage that meets your specific needs.
Who We Are
YIB is a leading business insurance broker based in Queensland, Australia. Founded in 1992, we have over 30 years of experience assisting businesses and property owners with their insurance needs. Our team of experienced brokers are dedicated to providing personalized solutions and ensuring our clients have peace of mind knowing they are protected against unforeseen circumstances.
Our Services
We offer a comprehensive range of general insurance services, including:
Business Insurance
- Comprehensive coverage for your business operations, including property, liability, and business interruption.
- Risk management strategies and advice to mitigate potential risks.
Professional Insurance
- Protection against professional risks specific to your industry.
- Tailored solutions to cater to the unique needs of professionals.
Transport Insurance
- Comprehensive coverage for the transportation of goods and passengers.
- Expertise in ensuring the safety and efficiency of your transport operations.
Manufacturing Insurance
- Specialized insurance solutions to safeguard your manufacturing operations.
- Comprehensive cover against property damage, business interruption, and product liability.
Construction Insurance
- Extensive experience in managing construction risks and ensuring project completion.
- Protection for contractors, subcontractors, and owners alike.
Property Insurance
- Comprehensive coverage for your property, including buildings, equipment, and inventory.
- Customized solutions to meet your specific property needs.
Meet the Team
Our experienced and dedicated team brings a wealth of knowledge and industry expertise to YIB. Led by Managing Director Winston Johnston, our brokers are committed to providing personalized attention, clear communication, and proactive solutions to your insurance needs.
Overview
The reviews provided are from satisfied customers of YIB Insurance Brokers, praising the company's exceptional service, professionalism, and expertise in handling their insurance needs.
Customer Experience
Customers have been using YIB Insurance Brokers for a range of insurance services, including dairy farm insurances, business insurance, and personal insurance. They have consistently praised the team's excellent service, expertise, and professionalism in handling their insurance needs. Customers have also appreciated the ease of communication, with emails clearly explaining the necessary steps and providing a sense of confidence and peace of mind.
Expertise and Knowledge
Reviewers have highlighted YIB Insurance Brokers' extensive knowledge and expertise in the insurance industry. They have demonstrated a thorough understanding of their clients' needs, providing tailored solutions and advice. The team has been described as "incredibly professional, prompt, and easy to deal with", making complex insurance processes easy to navigate.
Claim Handling
Several reviewers have commended YIB Insurance Brokers on their exceptional claim handling services. They have managed every aspect of the claim process, from submission to resolution, ensuring the best possible outcome for their clients.
Summary of Positive Comments
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