Fixing Your Computer Problems, One Solution at a Time!
At TS Computers, we take pride in being Queensland's leading computer repair center, dedicated to providing top-notch services to our valued customers. Established in 1995, our team of highly committed professionals has been recognized by local businesses and computer users for our quick and on-time services. Through our combination of highly committed people and a proactive programme of continuous improvement, we are committed to maintaining our position as a major force in Queensland hardware support services.
Our Services
We specialize in repairing all sorts of computer problems, including hardware repairs, laptop and desktop virus removal, software troubleshooting, home networking, corporate networking, and digital surveillance systems. Our team of experts is equipped to handle all brands and models of computers, ensuring that your devices are up and running in no time. We also offer free inspection services for all computer problems, providing you with a detailed quotation for the necessary repairs.
Our Products
In addition to our repair services, we also offer a range of high-quality computer products, including notebooks, desktop computers, components, and point of sales systems from reputable brands such as BenQ and ASUS. All of our notebooks come with a 2-year warranty, complete with courier onsite pick up and return warranty service in Australia, as well as a free carry bag.
Our Commitment
At TS Computers, we are dedicated to providing our customers with exceptional customer service, competitive pricing, and unparalleled expertise in the field of computer repairs and sales. We strive to build long-lasting relationships with our clients, ensuring that their computer needs are met with the highest level of professionalism and care.
Overall Experience
The reviews are generally positive, with most customers expressing satisfaction with the service they received from TS Computers. However, there are a few negative reviews that highlight some issues with the company's customer service and repair work.
Positive Aspects
- Friendly and Professional Service: Many customers praised the friendly and professional service they received from the team at TS Computers. They were helpful, explained the repair process clearly, and were quick to fix the issues.
- Good Pricing: Several customers mentioned that the prices were reasonable, especially for students.
- Quick Turnaround: The repair work was completed quickly, and customers were able to get back to using their devices without delay.
Negative Aspects
- Overcharging and Deception: A few customers reported being charged exorbitant fees for repairs that were not necessary or were overpriced. Some felt deceived by the company's tactics.
- Poor Customer Service: Some customers experienced poor customer service, including being lied to, having their calls ignored, and being hung up on.
- Damage to Devices: A couple of customers reported that their devices were damaged during the repair process, and the company refused to take responsibility for the damage.
