Make your IT work for you, not the other way around
At WINBASIC, we're proud to be one of Australia's longest established IT Services Companies, providing top-notch IT managed services to a wide range of businesses and not-for-profits since 1996. With ASIO and Australian Defence Force clearances since 2003, you can trust us with your IT needs.
Our Story
Our founder, David Webb, has been writing software and building computers since 1985. After working in-house for companies and government organisations, David established WINBASIC in 1996. Today, we provide exceptional IT support services that can only be achieved through 30 years of experience across a range of technologies and diverse industries.
Our Expertise
We offer a wide range of services, including:
- Managed IT Services: We'll take care of your IT needs, from strategy to implementation, so you can focus on your business.
- IT Consulting: Our experts will work with you to identify areas for improvement and implement solutions to help your business thrive.
- Custom Software Development: We'll develop software solutions tailored to your unique needs.
- Business Intelligence: Make data-driven decisions with our business intelligence solutions.
- Disaster Recovery: Protect your business from disaster with our disaster recovery services.
- Project Management: Our project management experts will ensure your projects are completed on time and within budget.
- Chief Information Officer: Get expert guidance on IT strategy and implementation.
- Cyber Security: Protect your business from cyber threats with our cyber security services.
- Hybrid Cloud: Take advantage of the benefits of hybrid cloud solutions.
What Sets Us Apart
We operate differently from the average Managed IT Services company. Our clients claim we're like chalk and cheese! We're proud of our average client retention rate of 10 years, with many clients staying with us for 10-18 years. Our independently audited systems, processes, and methodologies ensure the security and operation of our clients' data.
Our Core Values
Our core values underpin our ability to retain clients:
- Integrity, honesty, and transparency
- Mutual respect between client and consultant
- Over deliver and add value to the company and its bottom line as a whole
Get in Touch
Ready to experience exceptional IT support? Contact us today to learn more about how we can help your business thrive.
Rude Staff and Harsh Reviews
Some reviewers were left unimpressed with their interactions with the staff, with one author going as far as to call them "extremely rude" and "disgusting". This negative experience outweighs the positive reviews.
Expert Knowledge and Quality Services
However, many reviewers praised the expertise and quality of services provided by Winbasic. They highlighted the business' ability to provide affordable services with expert knowledge, recommending them highly. Several authors mentioned the prompt and professional responses they received, even in times of crisis. Others praised the straightforward and down-to-earth approach of the team.
Long-Term Solutions
Reviews also emphasized Winbasic's ability to form long-term relationships with clients, providing a sense of stability and reliability. The team's willingness to go above and beyond, even dealing with complex issues, was a common theme.
IT Support and Solutions
Winbasic's IT support and solutions were the focus of many reviews. Authors praised the proactive and reactive support, as well as the expertise in implementing and managing IT systems. Several businesses mentioned the positive impact on their operations, citing reduced downtime and increased peace of mind.
