Unlock the wealth in your home
At Household Capital, we understand that your home is often your most valuable asset, and we're here to help you unlock its potential. As a leading provider of home equity solutions, we're dedicated to helping Australians make the most of their home wealth.
Our Story
Household Capital was founded on the simple premise that your home should be a source of comfort and security in your golden years. Unfortunately, many retirees struggle to make ends meet, and their homes are often the only source of wealth they have to their name. We believe that everyone should be able to live comfortably in their own home, without sacrificing their lifestyle or independence.
Our Products and Services
At Household Capital, we offer a range of products and services designed to help you unlock the value of your home. Our products include:
- Household Loan: A flexible and sustainable way to tap into the equity in your home, using your property as security.
- Pension Boost Service: A convenient and tax-effective way to access the equity in your home, using the government's Home Equity Access Scheme.
- Wealth Access: A tailored solution that allows you to release the equity in your home, providing you with a steady income stream in retirement.
How We Work
We understand that everyone's situation is unique, which is why we take a personalized approach to working with our customers. Our team of experts will work closely with you to understand your needs and develop a customized plan that suits your lifestyle, goals, and financial situation.
What Sets Us Apart
At Household Capital, we're committed to providing a high level of service and expertise. Our team of professionals has extensive experience in the financial services industry, and we're dedicated to helping you make the most of your home equity. We're also committed to transparency and honesty, which is why we're committed to providing clear and concise information about our products and services.
Our Values
- Integrity: We're committed to honesty and transparency in all our dealings.
- Expertise: We believe in the importance of expert guidance and advice.
- Personal Service: We understand the importance of personalized service and are committed to providing exceptional support to our customers.
Customer Reviews
We're proud of the positive feedback we've received from our satisfied customers. Here's what some of them have said:
"'I feel I'm living again and the amount of money that one is using on the house is just a capital gain.'" - Bill Retiree, Cooroibah QLD
"'Household Capital has made me feel free and I can do what I want because of Household Capital, so it was the best thing I ever did.'" - Mette Retiree, Gold Coast QLD
"'We've always thought that retiring would be nice, but we never thought it would actually happen. But we've finally done it.'" - Nan and John Retirees, Gold Coast QLD
Summary of Reviews
Household Capital has received overwhelmingly positive reviews from its customers, with many praising the company's expert and friendly assistance, professionalism, and customer service. Several reviewers have credited the company's staff, particularly Sam, Mark, and Natalie, for their helpfulness and efficiency in processing their applications.
Issues and Concerns
However, some reviewers have expressed disappointment with the company's processes and communication. Graeme Williams felt that the application process could be improved with clearer instructions and more operator support. Homer Papantonio had a particularly negative experience, citing pedantic and incompetent staff who requested documents multiple times and failed to provide a clear reason for declining their application.
Other Feedback
Mary Ann Bruce noted that the process was longer and more drawn-out than expected, while Fran Ross experienced some software issues during the application process. John McDonnell, on the other hand, had a highly positive experience and recommended the company to others.
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