Business Details
12 Years
experience
Your Trusted Real Estate Partner in Castle Hill
Merc Real Estate was founded in 2014 with a clear vision to restore personalized customer service to the real estate industry while delivering specialized sales and property management solutions. Our team combines fresh ideas with extensive industry experience to manage properties effectively, ensuring optimal outcomes for clients. Recognized with prestigious awards including the Real Estate Institute of Australia's National Property Marketer of the Year 2024, we have established ourselves as marketing specialists in the Hills District. Our proven strategies consistently achieve suburb sales records, demonstrating our ability to make properties stand out in competitive markets.We prioritize transparency, integrity, and client satisfaction, offering free property appraisals to help homeowners understand their property's potential value. With a focus on innovation and tailored approaches, we maintain a strong reputation for professionalism and reliability, supported by numerous testimonials from satisfied clients. Our commitment to excellence extends to both sales and property management, ensuring seamless transactions and stress-free experiences for landlords and tenants alike.
Services
Property Sales
Property Management
Rental Appraisals
Market Appraisals
Open Home Inspections
Auction Services
Tenant Services
Maintenance Requests
Rental Listings
Free Market Appraisals
Details
- Year established: 2014
Highlights and features
- Award-winning marketing strategies that achieve suburb sales records.
- Experienced team with personalized service and local market expertise.
- Free property appraisals to determine accurate market values.
- Proven track record in both sales and property management.
- Transparent communication and client-focused approach throughout transactions.
Associations and certifications
- Real Estate Institute of Australia National Property Marketer of the Year 2024
- Real Estate Institute of NSW Property Marketer of the Year 2023
- Real Estate Institute of NSW Property Marketer of the Year 2021
- REB Sales Campaign of the Year 2019
- REB Women in Real Estate Sales Campaign of the Year 2019
- REB Women in Real Estate Principal of the Year 2019
What people say
Very professional
Fantastic job
Attention to detail
Exceptional service
Stress-free experience
Services
Property Sales
Our property sales service leverages award-winning marketing strategies to maximize your property's exposure and value. We specialize in tailored sales campaigns, professional photography, and targeted advertising to attract qualified buyers. With a proven track record of achieving suburb sales records, our team ensures transparent communication and expert guidance throughout the selling process.
Property Management
Our property management service offers comprehensive solutions for landlords, including tenant screening, rent collection, and maintenance coordination. We prioritize clear communication and ethical practices to protect your investment while ensuring tenant satisfaction. Regular updates and proactive issue resolution guarantee a stress-free experience for property owners.
Market Appraisals
We provide free market appraisals to determine your property's current value based on local market trends and comparable sales. Our experts analyze property condition, location, and market dynamics to deliver accurate valuations. This service helps homeowners make informed decisions about selling or leasing their properties.
Rental Appraisals
Our rental appraisals assess optimal leasing prices by analyzing local rental market conditions and property characteristics. We offer detailed insights into tenant demand and property presentation to maximize rental returns. This service ensures landlords achieve competitive lease outcomes while maintaining property value.
Open Home Inspections
We organize professional open home inspections to showcase properties effectively to potential buyers. Our team ensures thorough preparation, safety compliance, and detailed buyer feedback during inspections. This service maximizes buyer engagement and facilitates faster sales through strategic property presentation.
People
Mechlenne Douaihy
CEO & Licensee
With over a decade of real estate experience, Mechlenne leads Merc Real Estate's award-winning team. Her expertise in marketing strategies and client relations has driven numerous successful property sales across the Hills District.
Andrew Douaihy
Sales Executive
Andrew specializes in residential property sales, combining market knowledge with personalized service. His attention to detail and responsive communication have earned consistent praise from clients during property transactions.
Rachel Borg
Senior Property Manager
Rachel oversees property management operations, ensuring seamless tenant-landlord relationships. Her proactive approach to maintenance coordination and client communication has established her as a trusted property management expert.
Michelle Douaihy
Marketing Manager
Michelle develops innovative marketing campaigns that enhance property visibility. Her creative strategies and digital marketing expertise contribute significantly to Merc Real Estate's award-winning promotional efforts.
Artem Salnikov
Sales Associate
Artem assists with property sales and client relations, leveraging local market insights to support transactions. His collaborative approach and industry knowledge help deliver successful outcomes for sellers and buyers.
Questions
What real estate services does Merc Real Estate offer?
We provide property sales, rentals, management, market appraisals, and auction services. Our team also offers tenant support, maintenance coordination, and specialized marketing campaigns.
How does Merc Real Estate determine property values?
Our experts analyze local market trends, comparable sales data, and property condition during free appraisals to provide accurate valuation assessments for sellers.
What areas does Merc Real Estate serve?
We specialize in the Hills District, including Castle Hill, North Kellyville, Glenhaven, Baulkham Hills, Norwest, and Rouse Hill areas.
Can I schedule a property inspection?
Yes, we organize open home inspections and private viewings. Check our website for scheduled inspection times or contact us to arrange a private appointment.
How does Merc Real Estate market properties?
We use award-winning strategies including professional photography, digital campaigns, and targeted advertising to maximize property exposure and attract qualified buyers.
What property management services are available?
Our management services include tenant screening, rent collection, maintenance coordination, and regular property updates to protect your investment and ensure tenant satisfaction.
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