Manor is an esteemed boutique real estate agency that takes immense pride in providing a modern, personalized approach to property transactions. Our business is not limited to the mere exchange of properties; it is about creating a unique experience for every client, focusing on their future, wealth, family, and aspirations.
Established in 2016 by Directors Jay Bacani and Igor Jugovic, Manor has quickly grown into a leading industry powerhouse, earning a reputation as the go-to agency in The Hills District and surrounding areas. Our core values define us and distinguish us from other competitors. At Manor, we are a community of dedicated, dynamic professionals brought together by a shared ambition to achieve the best possible outcomes for our clients. Our team combines youthful energy with traditional values, ensuring a steadfast commitment to our clients' needs.
At Manor, we believe in embracing change and continuously updating our skills. We strive to provide our clients with an exceptional level of service that surpasses expectations and raises the bar in the real estate industry. Our clients can trust that their most valuable assets are in capable hands.
Our Core Values
*Unity*: At Manor, we value our togetherness and collaborate as a unified group of individuals, sharing knowledge and experience. Our collective passion for our clients' goals drives us and is reflected in our exceptional service.
*Humility*: We place the needs of others above our own and acknowledge that every person has valuable knowledge to contribute. We celebrate excellence while humbly recognizing that there is always room for growth and learning.
*Excellence*: Excellence is a quality that we all strive for in our personal and professional lives. At Manor, we aim to exceed expectations and deliver outstanding results, earning us a respected position as leaders in the real estate industry.
*Mentorship*: We believe that fostering strong mentor relationships within our team helps pass down experience, knowledge, and connections. This, in turn, creates a robust team that spans generations and delights clients.
*Progression*: Moving forward is vital for success in business and life. At Manor, we continually invest in our team and technology to ensure that we remain at the forefront of the real estate market.
Services Offered
At Manor, we provide a comprehensive range of services tailored to meet the diverse needs of our clients. Whether you are looking to buy, sell, or lease a residential or commercial property, our team of experienced professionals is dedicated to providing personalized guidance and delivering exceptional results.
*Buying*: Our team of experts can help you find the perfect property that suits your needs, budget, and lifestyle. We have an extensive network of listings that cater to various requirements, from first-time homebuyers to seasoned investors.
*Selling*: When it comes to selling your property, you can count on Manor to make the process seamless and stress-free. We employ innovative marketing strategies and industry-leading techniques to ensure that your property receives maximum exposure, resulting in the best possible outcome.
*Leasing*: Whether you are a homeowner or investor, our property management experts can help you find responsible tenants for your property. With extensive experience and expertise in the local market, we ensure that your investment is protected and generating optimal returns.
Summary of Real Estate Agent Reviews
Customer Satisfaction
Customer satisfaction with the real estate agent, Zach Eadie, is generally positive, with a majority of customers expressing gratitude and satisfaction with the service provided. Several customers have praised the professionalism, responsiveness, and promptness of the team, particularly Tomas and Tia. Positive feedback highlights the ability of the team to sell properties at or above market value, and the helpful advice provided by the agents.
Complaints and Negative Feedback
However, there have been some negative comments regarding the distribution of unsolicited mail to addresses with 'No Junk Mail' signs, which has been considered invasive and unprofessional. Additionally, one customer reported encountering an arrogant and rude agent, Jess, which negatively impacted their experience with the agency.
Overall Experience
Overall, the customer reviews suggest that the Zach Eadie real estate team provides a professional and effective service, with the majority of customers expressing satisfaction with the results achieved. However, there are areas for improvement, particularly regarding the distribution of promotional materials and the conduct of some agents.
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