Make a difference with Fox Law
At Compass Pools, we're passionate about creating unforgettable backyard experiences that bring families and friends together. As the #1 selling self-cleaning pool in Australia and New Zealand, we're dedicated to providing top-notch fibreglass pools that exceed our customers' expectations.
Our Story
Since 1980, our family-owned business has been driven by a passion for innovation and a commitment to delivering exceptional quality. We've worked tirelessly to push the boundaries of what's possible with fibreglass pools, introducing game-changing technologies like self-cleaning systems, Biluminite colour technology, and unparalleled warranties. Our mission is simple: to make owning a pool a life-enhancing experience that brings joy and value to our customers.
Our Services
At Compass Pools, we offer a comprehensive range of services designed to make pool ownership easy, enjoyable, and rewarding. From our expert pool design and installation to our world-leading warranties and after-sales support, we're dedicated to delivering a stress-free experience that lets you focus on what matters most - enjoying your pool.
Our services include:
- Fibreglass pool design and installation
- Self-cleaning pool technology
- Biluminite colour technology
- Advanced hydrostatic protection
- Exclusive pool warranties
- Custom pool options and customisations
- Pool maintenance and after-sales support
Our Values
At Compass Pools, we're driven by a set of core values that guide everything we do:
- Innovation: We're committed to pushing the boundaries of what's possible with fibreglass pools.
- Quality: We're dedicated to delivering exceptional quality in every aspect of our business.
- Family: We believe that family is at the heart of everything we do, and we're passionate about helping our customers create unforgettable memories.
- Community: We're committed to giving back to our community, and we're proud to have donated over $1 million to the McGrath Foundation.
Giving Back
At Compass Pools, we're passionate about giving back to our community. We're proud to have donated over $1 million to the McGrath Foundation, and we're committed to continuing our support for this incredible charity.
Positive Experiences with Compass Pools
Many customers have had excellent experiences with Compass Pools, praising the company's prompt, professional, and friendly service. The staff, including Scott, Belinda, Craig, Sam, and Rhys, have been particularly commended for their helpfulness and dedication to ensuring customer satisfaction.
Reliable Products and Quality
Compass Pools' products have been described as high-quality, with many customers reporting that their pools have continued to perform well over the years. The in-floor cleaning system, in particular, has been praised for its effectiveness and ease of use.
Exceptional After-Sales Service
The after-sales service provided by Compass Pools has been consistently praised by customers, who have reported receiving prompt and helpful responses to their queries and issues.
Negative Experience
Unfortunately, one customer had a very poor experience with Compass Pools, waiting three years for an issue to be resolved and encountering numerous excuses and delays.
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