Your Smile is Our Priority
Who we are
Reboot Computer Services is a trusted tech partner in the Yarra Valley and surrounding areas. Led by Brennan Smith, our team boasts over eight years of experience in computer technology solutions. We understand the frustrations of dealing with tech issues, which is why we're dedicated to providing efficient, reliable solutions that restore your technology to its optimal performance.
What we do
We offer a comprehensive suite of services designed to meet all your computer and device needs. This includes:
Computer Repairs
- Fix slow performance issues
- Resolve hardware and software problems
- Data recovery and backup solutions
- Virus and malware removal
- Hardware upgrades
Data & Network Solutions
- Data backup and recovery
- Network setup and security
- Remote support and troubleshooting
- Cloud storage solutions
Device Services
- Laptop and computer repairs
- SSD drive upgrades
- iPhone, Android, and tablet setup and repair
- Software updates and security patches
Our approach
We take a personalized approach to each client's needs. We listen carefully to your concerns, diagnose the problem accurately, and provide clear and concise explanations of our findings and proposed solutions. We prioritize transparency and communication, ensuring you are fully informed throughout the process.
Customer satisfaction
Client satisfaction is our highest priority. We go to great lengths to ensure your satisfaction with our services. We offer a 100% guarantee on all repairs and provide upfront, no-obligation quotes.
Our values
- Integrity: We uphold the highest ethical standards and values.
- Transparency: We provide clear and honest communication throughout the process.
- Efficiency: We resolve issues promptly and proactively.
- Customer-centricity: We prioritize your needs and concerns.
Our commitment
Reboot Computer Services is committed to providing our clients with exceptional service, reliable solutions, and peace of mind.
Next steps
Contact us today and let us help you get the most out of your technology.
Overall Experience
The reviewers have had varying experiences with Reboot Computer Repairs, with some having exceptional service and others facing issues with customer service.
Positive Aspects
Professionalism and Expertise
Many reviewers praised the professionalism, helpfulness, and expertise of the staff, particularly Brennan, who was commended for being knowledgeable, cost-effective, and going above and beyond for customers.
Convenience and Timeliness
The pickup and drop-off service was appreciated by some reviewers, who found it stress-free and efficient. Others were pleased with the quick turnaround time, with one reviewer having their computer fixed within an hour.
Personal Qualities
Some reviewers appreciated the personal qualities of the staff, such as being honest, polite, and friendly.
Negative Experiences
Customer Service Issues
Unfortunately, one reviewer had a poor experience with customer service, stating that they sent two follow-up emails regarding their laptop but received no response.
