Solving IT problems, so you can focus on your business
At Loyfam Pty Ltd, we understand the importance of having reliable and efficient IT systems in place to support your business operations. With over 13 years of experience in providing small business IT support and networking services, we have built a reputation for delivering exceptional technical support and network administration services to Melbourne-based businesses.
Our team of experts is dedicated to providing tailored solutions that meet the unique needs of each client. Whether you require basic computer repair or maintenance, network support, or server management, we have the expertise and resources to provide fast and reliable IT services with confidence.
Our services are designed to cater to the specific needs of small businesses in Melbourne, including Ringwood, Croydon, Heathmont, Bayswater, Wantirna, and surrounding suburbs. We understand that every business is unique, and we are committed to providing personalized support to ensure your IT systems run smoothly and efficiently.
Services
Our comprehensive range of services includes:
- Computer repair and maintenance
- Network support and administration
- Server management
- Data backup and ransomware recovery
- Private and cloud server support and administration
- Computer upgrade and SSD-conversion
- Reliable and fast Wi-Fi upgrade solutions
- High-speed internet connections
- Ex-lease and refurbished hardware sales
- Remote computer support
We support all major operating systems, including Windows, Mac, and Linux, as well as a variety of software packages, including office productivity software, design software, CAD/BIM mapping software, and more.
Remote Support
We understand the importance of timely and reliable support. That's why we offer remote support services, allowing us to quickly and efficiently resolve technical issues without the need for on-site visits. With our secure remote access technology, we can remotely connect to your computer or server and provide fast and effective support.
Pricing and Services
We offer two different response speeds and pricing structures to cater to the diverse needs of our clients. Our pricing includes GST, and we offer a range of flexible payment plans to suit your business needs.
Whether you require on-demand hourly rate support or prefer a contracted response with enhanced commitment and proactive services, we have a solution that fits your budget and meets your needs.
Contact Us
At Loyfam Pty Ltd, we are committed to providing exceptional technical support and network administration services to businesses in Melbourne and beyond. Please don't hesitate to contact us to discuss your IT needs. We look forward to serving you.
Overall Experience
The overall experience with Loyfam IT is mixed, with one customer having a highly positive experience and another having a negative experience.
Positive Aspects
Prompt and Efficient Service
One customer praised Loyfam IT for their prompt and efficient service, particularly in responding to IT issues that affected their work flow. They also appreciated the reasonable fees charged by the company.
Reliable IT Solutions
The same customer was impressed with the IT solutions provided by Loyfam IT, which included a complete IT system overhaul, setting up new PCs and laptops, and ongoing maintenance and troubleshooting.
Friendly Communication
One customer mentioned that the person they spoke with at Loyfam IT was respectful and friendly, even though the project did not yield the desired results.
Negative Aspects
Inadequate Expertise
One customer felt that Loyfam IT accepted a job that was beyond their expertise, resulting in no results despite paying a significant amount.
