Celebrate Life's Precious Moments with Us
Welcome to the Avenue Veterinary Clinic, a modern and fully-equipped veterinary clinic located in Cranbourne North. Our team of experienced vets and qualified nurses are committed to providing the highest level of care for your pet, treating them as if they were our own. We believe in building strong relationships with our clients and their pets, and our motto reflects this: "To treat every patient as the cherished family member they are with love, attention, compassion and the ultimate in veterinary expertise."
At the Avenue Veterinary Clinic, we understand the importance of education in ensuring the best ongoing health care for your pet. Our clean and modern clinic is equipped with state-of-the-art equipment such as digital x-ray and in-house pathology, and we are committed to providing our clients with a good understanding of health care issues and treatment options. With expert advice and professional recommendations, you'll be well equipped to make informed decisions about your pet's health.
Why Choose Us?
There are many reasons to choose the Avenue Veterinary Clinic for your pet's health care needs. Here are just a few:
- Experienced Vets: All of our vets are highly experienced, with 15 years of experience or more. Our vets have also undergone further training to be able to perform more complicated medical and surgical procedures within the clinic.
- Friendly & Affordable: As a privately owned animal clinic, we are able to make independent decisions based on what is best for you and your pet. We are not tied by the bylaws and quotas of a profit-focused corporation.
- Fully Equipped: The clinic is fully equipped with up-to-date equipment and facilities such as digital x rays, ultrasound, and in-house pathology.
Services
At the Avenue Veterinary Clinic, we offer a wide range of services to ensure that your pet receives the best possible care. These services include:
- Consultations: Our experienced vets are available for consultations to discuss any health concerns you may have about your pet.
- Flea & Parasite Prevention: We offer a variety of products and advice to help protect your pet from fleas and other parasites.
- Vaccinations: Our clinic offers a range of vaccinations to protect your pet from various diseases.
- Desexing: We offer desexing services for both cats and dogs.
- Dentistry: Our clinic offers a range of dental services to keep your pet's teeth and gums healthy.
- In-house Pathology: Our clinic is equipped with in-house pathology equipment, allowing us to quickly and accurately diagnose any health issues your pet may have.
- Soft Tissue Surgery: Our vets are experienced in performing a range of soft tissue surgeries.
- Prescriptions & Premium Food: We offer a range of prescription diets and premium food options to keep your pet healthy.
- Orthopaedic Surgery: Our clinic offers a range of orthopaedic surgeries to treat a variety of conditions.
- X-rays & Ultrasounds: Our clinic is equipped with digital x-ray and ultrasound equipment, allowing us to quickly and accurately diagnose any health issues your pet may have.
- Acupuncture & Chinese Herbal Medicine: We offer acupuncture and Chinese herbal medicine as alternative therapies for a variety of conditions.
At the Avenue Veterinary Clinic, we are committed to providing the highest level of care for your pet. Our experienced vets and qualified nurses are here to support you and your pet every step of the way. Contact us today to learn more about our services and to book an appointment.
Changes in Ownership and Staff
Reviews indicate that the veterinary practice has undergone changes in ownership and staff, which has led to a decline in the quality of service. The departure of Dr. Roland Sabin, a well-liked and experienced vet, has been particularly disappointing for many clients. The practice is now relying on locum vets, which has resulted in inconsistency and a lack of trust among clients.
Appointments and Availability
Several reviewers have mentioned difficulties in getting appointments, with long waiting times and unavailability of vets on duty. This has led to frustration and dissatisfaction among clients who require timely and reliable veterinary services.
Customer Service
Some reviewers have mentioned poor customer service, including vague responses to queries and a lack of welcoming attitude. There have also been issues with payment methods, with clients being forced to use specific payment options.
Positive Experiences
However, some reviewers have had positive experiences with the practice, particularly with Dr. Roland Sabin and other specific vets. They have praised the practice for providing excellent clinical care, clear advice, and a welcoming environment.
Range of Services and Products
The practice offers a good range of pet food, including raw diets, and quality harnesses and leads. This has been a redeeming feature for some clients.
