Trust us to get you back on the road
At Ballina Tow Trucks, we pride ourselves on being the leading tow truck company in Ballina and the Northern Rivers Region. Our team, led by Adrian, is comprised of experienced professionals who are committed to providing first-class service every time. We are situated in West Ballina, giving us easy access to most areas in the region, allowing us to respond quickly and efficiently to any towing needs that may arise.
Our Services
We offer a wide range of towing services, including car towing, 4WD towing, caravan towing, accident towing, 24/7 towing, and breakdown towing. Our fleet of tow trucks is fully equipped to handle any situation, and our team is trained to provide expert care and attention to ensure that your vehicle is safely transported to its destination.
Damage-Free Towing
At Ballina Tow Trucks, we understand the importance of ensuring that your vehicle is towed safely and efficiently. That's why we use state-of-the-art equipment and techniques to ensure that your vehicle is handled with care. Whether you need a simple tow or complex salvage operation, we have the expertise and equipment to get the job done.
Accident and Breakdown Towing
In the event of an accident or breakdown, we are more than happy to lend a hand. Our tow trucks are equipped with the latest equipment, and our team is trained to handle any situation, from minor fender benders to complex salvage operations.
Insured and Licensed
For your complete peace of mind, Ballina Tow Trucks is fully insured and licensed with the TTA, License #09067. This means that you can trust that your vehicle is in good hands and that we have the necessary expertise and equipment to get the job done safely and efficiently.
Book a Tow and Get a Quote
If you need a car towed in the near future, we'd be happy to offer you a free quote. Simply fill out our online form, and we'll get back to you with a competitive quote. We pride ourselves on providing friendly, personal service, and we're confident that we can provide you with the best quote in Ballina or the surrounding areas.
Exceptional Service
The majority of reviews praise Ballina Tow Trucks for their exceptional service. Customers have reported incredible service from Adrian and Brendan, calm and problem-solving skills in tricky situations, and good communication and prices. Reviewers have mentioned that the team is professional, friendly, and courteous, with one customer even recommending them to builders for future tiny home builds.
Mixed Experiences
However, not all reviews are glowing. Some customers have reported poor communication between the office and drivers, short notice, and lack of preparation time. One reviewer experienced damaged to their car, which was refused to be fixed, and another reviewer had issues with scheduling and ETA.
Damaged Car
One reviewer, Adrian Johnson, reported that Ballina Tow Trucks damaged their car and refused to fix it. It took 8 months for the company to respond with a denial of responsibility, and ultimately, the customer was left to pay for their own repairs.
Poor Communication
Fabiola Sorrosa But reported poor communication between the office and driver, with no updates provided on the ETA. The driver was friendly, but the overall experience was a headache from start to finish.
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