Spread joy, one lolly at a time.
At Lolly Mail, we believe that gifting should be a joyful experience, which is why we're dedicated to providing the sweetest gifting experience for our customers. Our expertly curated lolly gifts add an extra dose of sweetness to every occasion, whether it's a new arrival, birthday celebration, or just a simple thank you. We're passionate about spreading joy and making a difference in people's lives, one lolly at a time.
Our Story
Lolly Mail was born out of a desire to create a unique and memorable gifting experience that brings people together. Our founders, who are passionate about sweets and gifting, saw an opportunity to create a platform that allows customers to create their own personalized lolly gifts with ease. With a focus on quality, convenience, and customization, we set out to create a gifting experience that's unparalleled in the industry.
Our Services
At Lolly Mail, we offer a range of services designed to make gifting easy and enjoyable. Our Build Your Own Jar service allows customers to create their own personalized lolly gifts with over 50+ lollies to choose from. We also offer a range of curated lolly mixes, including our popular Retro Lolly Box and Classic Favourites Mix Jar. For corporate clients, we offer customized lolly gift solutions for employee appreciation, client gifts, and other business occasions.
Our Promise
At Lolly Mail, we're committed to delivering exceptional customer experiences. We promise to provide high-quality lollies, fast and reliable shipping, and exceptional customer service. We're dedicated to making a difference in people's lives, one lolly at a time.
Overall Experience
The overall experience with Lolly Mail has been overwhelmingly positive, with most customers raving about the excellent customer service, quick response times, and timely deliveries.
Customer Service
The customer service team at Lolly Mail has been praised for their kindness, responsiveness, and willingness to go the extra mile to ensure customer satisfaction. Many customers have reported receiving prompt replies to their queries and concerns, and the team has been commended for their efforts to resolve issues efficiently.
Unique Gift Option
Several customers have appreciated Lolly Mail as a unique and thoughtful gift option, perfect for special occasions such as birthdays, new baby gifts, and even asking friends to be godparents. The presentation of the lolly jars has been described as "amazing" and the service is seen as a refreshing change from traditional gift options like flowers.
Negative Comments
Some customers have expressed disappointment with the quality of the lollies, suggesting that making your own might be a better option. There have also been instances of missing items in deliveries, which have led to frustration and disappointment.
Delivery
The delivery service has been praised for its reliability and speed, with many customers receiving their orders on time or even sooner than expected. The option for express shipping has also been appreciated by those who need their gifts delivered quickly.
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