Take a little Nextra time to see what extra you can find
Our Story
At Nextra, we've been a part of Australian communities for over three decades, providing a unique one-stop-shop experience for our customers. Our journey began as a humble newsagency, but over the years, we've evolved to become so much more. Today, we're a retail powerhouse, offering an extensive range of products and services that cater to the diverse needs of our customers. From stationery and greeting cards to lottery tickets and giftware, we've got something for everyone. Our mission is to create an exceptional shopping experience for our customers, and we're committed to delivering top-notch service with a personal touch.
Our Services
At Nextra, we're proud to offer a diverse range of services that cater to our customers' unique needs. Our stores are like a treasure trove, filled with an incredible selection of products that cover everything from books and magazines to toys and giftware. We're also a key player in the lottery industry, offering exclusive draws and promotions that create excitement and anticipation. Additionally, we've expanded our services to include online shopping, making it easier for customers to browse and purchase our products from the comfort of their own homes.
Brands We Represent
At Nextra, we're proud to be associated with some of the world's most iconic and recognized brands. Our product range includes well-known titles such as greeting cards, magazines, and books, as well as popular toys and giftware. We're also stockists of lotteries and other exciting promotions that create excitement and anticipation. Our partnerships with these esteemed brands enable us to offer our customers the best products and services, crafted with care and attention to detail.
Community Engagement
At Nextra, we're deeply committed to our communities. We believe that serving our customers is not just about selling products, but also about being a part of the fabric of our communities. That's why we engage with local organizations, participate in charity events, and support local businesses. We're also passionate about giving back to our customers, through loyalty programs and exclusive promotions that reward our loyalty.
Franchising Opportunities
At Nextra, we're always looking for talented and passionate individuals who share our vision of creating exceptional retail experiences. If you're interested in joining the Nextra family, we invite you to explore our franchising opportunities. Our franchise model is designed to provide the support and resources you need to succeed, while also allowing you to build a successful business that reflects your unique style and flair.
Rewards and Promotions
At Nextra, we're committed to rewarding our loyal customers for their continued support. Our rewards program is designed to provide exclusive benefits, discounts, and perks that make shopping with us a more enjoyable and rewarding experience. We also run regular promotions and seasonal events that create excitement and anticipation. Whether you're a frequent shopper or just browsing our stores, we're always looking for ways to say thank you and show our appreciation.
Overall Experience
The reviews suggest that the staff at the outlet can be friendly and helpful, but there are also instances of miserable and rude behavior.
Staff Behavior
The staff at the outlet have received mixed reviews. On the positive side, some reviewers have mentioned that the staff are always friendly and helpful. However, there are also instances of staff being miserable and rude, with one reviewer accusing a staff member of discrimination against a client with a disability.
Service
The service at the outlet has been inconsistent, with some reviewers experiencing good service and others being ignored or served out of turn.
Facilities and Products
The outlet's display has been praised for being well-organized, and the availability of products such as newspapers and scratchies has been appreciated.
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