We are here for your pet 24/7
At Sydney Veterinary Emergency & Specialists, we understand that when your furry friend is sick or injured, you need compassionate and expert care right away. That's why our team of highly qualified veterinarians and specialists is available 24/7, 365 days a year.
Compassionate Care from Experienced Professionals
Our compassionate and experienced team of veterinarians and specialists act as an extension of your regular veterinarian. We collaborate to provide your pet with:
- Emergency care: Urgent medical attention for all kinds of emergencies, from trauma to poisoning.
- Specialty care: Expertise in areas such as medicine, surgery, imaging, anaesthesia, dermatology, and diagnostics.
State-of-the-art Facilities and Advanced Equipment
We've invested in the latest veterinary technology to give your pet the best possible care. Our facilities are fully equipped with:
- Separate consult rooms, treatment areas, and wards for dogs and cats
- Gold ISFM Accredited Cat Friendly Clinic
- Soft tissue and orthopaedic surgical suites
- Advanced imaging technology including 16-slice CT and digital radiography
- Ultrasound, endoscopy, and fluoroscopy capabilities
- In-house laboratory for comprehensive diagnostics
- Ventilators and blood bank for critical patients
Tailored Care for Every Pet
We understand that every pet is unique. Our team takes the time to understand your pet's individual needs and concerns. We provide:
- Specialized care for both cats and dogs
- Separate boarding facilities for cats and dogs
- Gourmet nutritional options
- Compassionate and sensitive approach to pet owners
Beyond Emergency Care
While we are known for our emergency services, we also offer a wide range of specialist services for pets experiencing non-emergency conditions. These services include:
- Routine vaccinations and wellness exams
- Dental care
- Preventative care programs
- Pet nutrition consultations
- Behavioral consultations
Overall Experience
The reviews of One Pet Cancer Care and Sydney Veterinary Hospital are mixed, with some pet owners having a positive experience while others were left disappointed and frustrated.
Staff and Communication
The staff at One Pet Cancer Care were praised for their kindness, empathy, and professionalism. Dr. Sonya Yu, Dr. Felicity McGovern, and Dr. Pauline Chan were mentioned specifically for their excellent care and communication. However, the receptionist at One Pet Cancer Care was criticized for being abrupt and rude.
Cost and Billing
Some pet owners were shocked by the high costs of treatment, with one review mentioning an exorbitant bill of $4,900 for no diagnosis. There were also complaints about the itemized billing being excessively detailed, leading to unexpected costs.
Diagnostic Capabilities
There were concerns about the diagnostic capabilities of the clinics, with one review mentioning that no diagnosis was made despite multiple tests and ultrasounds. Another review praised Dr. Samantha Bedford for her keen observation skills and ability to find the cause of the dog's illness.
Emergency Care
The emergency care provided by Sydney Veterinary Hospital was praised, with pet owners mentioning that they were seen quickly and received excellent care. However, some reviews mentioned that the costs of emergency care were high.
