Your Health is Our Priority
A Community-Focused Healthcare Practice in Hope Island and Pimpama
My Health City proudly stands as a leading healthcare provider in Hope Island and Pimpama, dedicated to delivering comprehensive and accessible medical care to the entire community. We strongly believe in building strong partnerships with our patients, offering a supportive and compassionate approach to healthcare.
General Practice
We offer comprehensive consultations for all ages, covering everything from routine check-ups to managing chronic diseases and treating minor illnesses. Our experienced GPs work alongside you to identify and manage your health concerns.
Women's Health
Specialized care for women's unique healthcare needs, including contraception, pregnancy care, menopause management, and breast health screenings.
Children's Health
Dedicated to providing excellent care for your growing children, from routine vaccinations to managing childhood illnesses and promoting healthy growth.
Special Clinics
We offer a wide range of specialized clinics covering various health concerns, such as asthma and respiratory disorders, chronic disease management, travel medicine, and skin cancer checks.
Advanced Healthcare Solutions
Beyond traditional consultations, we also provide:
- On-site pharmacy and pathology services
- Integrated physiotherapy, radiology, and podiatry care
- Dental services
- Access to an experienced in-house Skin clinic and Psychology team
Additional Services
- Occupational health and medical services
- Urgent care and work injury management
- Telehealth consultations
- Medicinal cannabis clinic
Patient-Focused Approach
We value open communication and shared decision-making. Our team of dedicated healthcare professionals are committed to:
- Providing clear and concise explanations
- Answering your questions and concerns
- Offering individualized treatment plans
- Empowering you to take an active role in your health
Start your journey towards better health with My Health City!
Overall Experience
The reviews for My Health City are mixed, with some patients having positive experiences and others having negative ones.
Staff and Doctor Quality
Some patients praise the politeness and helpfulness of the reception staff, as well as the attentiveness and compassionate care of certain doctors, such as Dr. Kish and Dr. Douse. However, others have had negative experiences with doctors, including Dr. Rupal, who was described as unfriendly and unhelpful.
Waiting Times and Communication
Some patients have experienced long wait times, with one patient waiting 40 minutes only to be told the doctor would not examine a lump they were worried about. Another patient was not informed that the practice did not perform ear syringing, leading to a wasted appointment and $40 out-of-pocket expense.
Efficiency and Empathy
Some patients appreciate the efficiency of the practice, with quick responses to booking requests and compassionate care from certain doctors. However, others have experienced dismissive attitudes and a lack of empathy from doctors.
Facilities and Services
One patient praises the availability of various services, including a chemist, physio, pathology, and X-rays, making it a convenient one-stop-shop for healthcare needs.
