Relaxation, Rejuvenation, and Recovery
Here at Direct Automotive Repairs, we are proud to be one of the leading car, truck, bus, and heavy machinery repair services in Lonsdale, SA. With a team of experienced and qualified mechanics, we offer a wide range of services to keep your vehicle running smoothly. From log book servicing to auto electrical repairs, we've got you covered.
Our Services
We understand that every vehicle is unique, and that's why we offer a comprehensive range of services to cater to all your needs. Whether you're a car owner, a 4WD enthusiast, a bus operator, or a heavy machinery operator, we have the expertise and equipment to get you back on the road in no time. Our services include car and 4WD repairs, bus repairs, truck repairs, motorhome repairs, and heavy equipment repairs. We also offer wheel alignments, finance options, and special deals to suit your budget.
Our Expertise
At Direct Automotive Repairs, we take pride in our team of qualified diesel mechanics who have years of experience working on all types of vehicles. From air-conditioning repairs to suspension and brake repairs, we've got the expertise to diagnose and repair any issue. Our state-of-the-art equipment and advanced diagnostic tools ensure that we can identify and fix problems quickly and efficiently.
Our Commitment
At Direct Automotive Repairs, we are committed to providing exceptional customer service and unparalleled workmanship. We believe in building long-term relationships with our customers, and that's why we offer personalized service, flexible pricing, and convenient scheduling. We're open six days a week, making it easy for you to book your vehicle in at a time that suits you.
Why Choose Us
So why choose Direct Automotive Repairs? The answer is simple. We offer competitive pricing, quality workmanship, and a team of experienced mechanics who genuinely care about getting you back on the road safely and quickly. We're committed to providing exceptional customer service, and we guarantee our work.
Overall Experience
Reading through these reviews, it's clear that Direct Automotive has provided excellent service to some customers, but also some unfortunate experiences for others. The positive reviews highlight the friendliness and helpfulness of the staff, specifically Paul, and the quality of the work done. Customers have praised the quick and affordable fixes, as well as the willingness to go the extra mile to find solutions.
On the other hand, there are some negative reviews that suggest a different story. Customers have reported being scammed, lying, and overcharging. One customer had a faulty repair, and another was told different diagnoses and prices for the same issue.
Repair Issues
Several customers have reported issues with repairs being done incorrectly or being told different diagnoses. One customer had the wrong sensor replaced, and another was told different problems with their car.
Cost and Pricing
Some customers have reported being quoted different prices for the same work, which can be unsettling. One customer was quoted $323, but then told later that the fix would cost $495.
Management and Staff
The reviews suggest that Paul is a helpful and friendly member of staff. However, one customer reported that he was lied to by the head mechanic, and another reported that the manager did not take responsibility for the mistake.
