Yesterday's values, Tomorrow's technologies
Who we are
RIX Computers is a passionate and experienced team of technicians dedicated to providing reliable and accessible tech solutions for both individuals and businesses in Brisbane's Western Suburbs. We take pride in offering tailor-made services that address your unique technology needs, backed by real expertise and genuine customer care.
What we do
We offer a comprehensive range of services across three key areas:
1. Hardware & Repair
- Hardware consulting and repairs for all major computer brands and configurations.
- Data recovery and secure data erasure services.
- Networking solutions, including firewall installation, network security assessments, and remote network management.
- Virus and malware removal, optimization, and system recovery.
2. Consulting & Support
- Troubleshooting and fixing computer crashes, slow performance, and hardware issues.
- Installation and configuration of Windows operating systems and software applications.
- Security audits and recommendations for improved system protection.
- Remote IT support plans tailored to your individual needs.
3. Custom Computers & Sales
- Building high-performance custom computers tailored to your specific needs and budget.
- Extensive selection of quality hardware components from trusted brands.
- Consulting on component selection and system design for optimal performance and reliability.
Our Approach
We believe in clear communication, transparency, and a personalized approach to IT services. Our technicians will take the time to understand your unique needs and concerns, and will explain your options in clear and concise language. We also prioritize open communication throughout the process, keeping you updated on progress and any potential challenges.
Why choose RIX Computers?
- Experience and Expertise: Years of experience in all aspects of computer repair, installation, and consulting.
- Customer-Focused: Dedicated to providing exceptional customer service and building strong relationships with our clients.
- Transparency and Communication: Clear explanations and open communication throughout the process.
- Competitive Pricing: Affordable services and flexible payment options.
Overall Experience
The majority of reviewers have had a positive experience with Rix Computers, praising their efficient, professional, and well-priced services. Many have highlighted the responsiveness, quality, and value they received from Rick and his team.
Positive Comments
Rix Computers are known for their excellent customer service, with reviewers consistently commending Rick's help, professionalism, and willingness to go above and beyond to fix issues. They appreciate the reasonable prices and quick responses to their concerns.
Recent Issues
One reviewer, Thunder Storm, had a negative experience, citing poor professionalism and a negative tone when asked about DS repairs. The reviewer mentions that the technician hung up on them after being told that the company only repairs "real" computers.
Additional Feedback
Other reviewers have praised the company's ability to fix complex problems, provide excellent communication, and deliver affordable solutions. Some have also mentioned that Rick is readily available, even on public holidays, to address their concerns.
