We Come To You! Same Day Service, No Extra!
At Computer Fixperts, we pride ourselves on being Brisbane's first choice for computer repairs. With over 9 years of experience and over 5000 happy customers serviced, we have established ourselves as a reliable and professional IT support service. Our team of experienced and trustworthy technicians are dedicated to providing prompt, honest, and reliable service to home and business users alike.
Our Commitment to Excellence
We understand the importance of timely and efficient service, which is why we offer same-day service at no extra cost. Our competitive flat rates ensure that you know exactly what you're paying for, with no hidden fees or surprises. Whether you need help with computer servicing, virus protection, or laptop screen repairs, we have the expertise and resources to get the job done quickly and effectively.
Our Services
We offer a comprehensive range of services to cater to all your computer needs. From laptop and PC repairs to home and office networking, virus protection, and data recovery, we have the expertise to solve any computer problem. Our team of friendly and experienced technicians will work with you to diagnose and fix the issue, ensuring that you're back up and running in no time.
Our services include:
- On-site computer repairs
- Laptop screen repairs
- Virus protection and removal
- Internet protection and firewalls
- Ghostwriting and academic assistance
- Computer upgrades and new systems
- Software related issues
- Computer servicing and ongoing maintenance
- Computer help and training
- Scam protection and cleanup
Our Promise
At Computer Fixperts, we are committed to providing exceptional service, personalized to your needs. Our team of experienced technicians will work with you to understand your computer problems and provide a prompt and effective solution. We pride ourselves on our honesty, reliability, and expertise, ensuring that you receive the best possible service.
Disappointing Experiences
Two customers, Jeffrey Service and Sam, had extremely disappointing experiences with Computer Fixperts. Jeffrey's Mac computer was not fixed after a three-week wait, and they kept his $250 up-front payment. Sam's experience was even more appalling, with his computer taking nine days to "fix" when he was quoted three, and the technicians installing his fans incorrectly, scratching his brand new $450 component, and leaving a permanent mark on his watercooler's LCD screen.
Positive Feedback
On the other hand, several customers had positive experiences with Computer Fixperts. Issy O'Brien was thrilled with the repair of her desktop, which not only worked better than before but also came with a nice surprise - a rainbow LED fan. Ryan Hegarty and Kristoffer Afable praised the quick and efficient service they received, with their laptop issues resolved promptly and at a reasonable price. Ranald Grant, Massimiliano Says, and Alex Moss all appreciated the team's technical competence, patience, and kindness, with Alex even getting a same-day screen replacement for his laptop.
Technical Issues and Customer Service
The negative reviews highlighted issues with technical competence, attention to detail, and customer service. Sam's experience showed a complete lack of attention to detail, with fans installed incorrectly and damage to his components. Both Jeffrey and Sam experienced poor customer service, with Justin failing to follow up on promises to call them back.
